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Thread: Windows update - missing installation package PRO11.MSI

  1. #1
    pippa Guest

    Windows update - missing installation package PRO11.MSI

    My computer is setup to do automatic Windows Updates daily. The most recent
    update stopped and I got a pop-up saying the following:

    Microsoft Office Professional Edition 2003

    The feature you are trying to use is on a network resource that is

    Click OK to try again, or enter an alternate path to a folder containing the
    installation package 'PRO11.MSI' in the box below.

    Can anyone help me figure out how to fix this issue? And possibly why it's
    occuring? I clicked OK to try again and the same error continues to pop up.

  2. #2
    Shenan Stanley Guest
    Insert your "Microsoft Office Professional Edition 2003" installation media.
    (What you originally installed Microsoft Office 2003 from or could use to
    re-install from.)

    Leave your installation CD for Office in your VD\DVD ROM while downloading
    and installing those Updates

  3. #3
    Join Date
    Jun 2010

    Re: Windows update - missing installation package PRO11.MSI

    how if i dont have the cd?

  4. #4
    Join Date
    Jun 2009

    Re: Windows update - missing installation package PRO11.MSI

    You can try to rename the Edb.log gile and then try to install the program again. Simply click on Start and then in Run type CMD and press Enter. After that you need to type the below command in the command prompt and press Enter:
    ren %systemroot%\system32\catroot2\Edb.log *.tst

  5. #5
    Join Date
    Jul 2013

    Re: Windows update - missing installation package PRO11.MSI

    I have checked the network server option solution but that didnt work for me. Like many others I am having this issue on a personal computer and am trying to get the Windows updates running in Windows XP. There is only the problem of office update that is provided at the regular Windows Update and I am always getting this error message "cannot locate the office file PRO11.MSI". Does anyone have any solution for this issue? Thanks

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