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Cannot Update Windows! [Error number: 0x80070422]

Windows Update


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  #1  
Old 29-12-2008
Foreseer
 
Posts: n/a
Cannot Update Windows! [Error number: 0x80070422]

Going to Microsoft Update Link here
http://update.microsoft.com/microsof....aspx?ln=en-us
----------------------------------------------------------------------------
The following Displays:

The site cannot continue because one or more of these Windows services is
not running:

Automatic Updates (allows the site to find, download and install
high-priority updates for your computer)
Background Intelligent Transfer Service (BITS) (helps updates download more
quickly and without problems if the download process is interrupted)
Event Log (keeps a record of updating activities to help with
troubleshooting, if needed)
To make sure these services are running:
1. Click Start, and then click Run.
2. Type services.msc and then click OK.
3. In the list of services, double-click on Automatic Updates and then click
Properties.
4. In the Startup type list, select Automatic and click Apply.
5. Verify that the Service status is started, if the Service Status is
Stopped click on the Start Button.
6. In the list of services, double-click on Background Intelligent Transfer
Service (BITS) and then click Properties.
7. In the Startup type list, select Manual and click Apply.
8. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.
9. In the list of services, double-click on Event Log and then click
Properties.
10. In the Startup type list, select Automatic and click Apply.
11. Verify that the Service status is started, If the Service Status is
Stopped click on the Start Button.
If this does not resolve the problem you may request help from one of the
following resources.

For self-help options:

Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues)

------------------------------------------------------------------------------------

Following All the listed steps: I cannot get Automatic Updates to switch!!!
Everytime I go into service.msc and change to automaic it goes back to
Disabled.

How can I fix this!


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  #2  
Old 29-12-2008
TaurArian
 
Posts: n/a
Re: Cannot Update Windows! [Error number: 0x80070422]

Recently "Robert Aldwinckle" pointed out to me that "0x422 = 1058"

Due to the many problems users have which are related with the 1058 error it
may be worth checking for viruses/malware -

System may be infected with malware "Vundo"
http://www.microsoft.com/security/po...=Win32%2fVundo

If on the other hand, it's a true "0x80070422" and your system is clean -
FYI
The necessary service "Automatic Updates" (WUAUSERV) is not started or is
unavailable. Error 0x80070422
http://update.microsoft.com/windowsu...=en&IsMu=False

Error message when you try to install updates by using the Windows Update
Web site or the Microsoft Update Web site: "0x80070422"
http://support.microsoft.com/kb/958043
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  #3  
Old 30-12-2008
tflabo
 
Posts: n/a
RE: Cannot Update Windows! [Error number: 0x80070422]

I am also having this problem and Automatic Updates will not stay enabled.
Just before this occurred My Windows Defender detected some malicious
software which I had deleted. So I'm wondering if perhaps some virus is
causing this as well. I also ran Norton AntiVirus several times and deleted
cookies and Temporary Internet files to no avail. Rebooting is not helping
either. I've sent a message to Miscrosoft so waiting to see why Automatic
Updates keeps defaulting to Disabled
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  #4  
Old 30-12-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Cannot Update Windows! [Error number: 0x80070422]

Chances are that you're seeing the affects of a hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware

When all else fails, HijackThis v2.0.2
or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
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  #5  
Old 30-12-2008
ronrieger
 
Posts: n/a
RE: Cannot Update Windows! [Error number: 0x80070422]

I'm having the exact same problem with automatic updates. I have also tried
everything you have and have gotten the same results as you have. I just
discovered this problem today when I found out my automatic updates were no
longer working. If you find a solution please let me know.
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  #6  
Old 30-12-2008
DVD Fuel
 
Posts: n/a
RE: Cannot Update Windows! [Error number: 0x80070422]

I was having this same problem. Here's what worked for me. You need to
delete a virus .dll file that's in your system folder. Restart your computer
in safe mode (F8 at startup). Go to:

windows/system32/pmnlkkay.dll

The file is protected so I wasn't able to delete it using my virus software
or manually dragging to the recycling bin. What you have to do is rename the
file (delete or virus or whatever) and drag it to your desktop. Make sure
that you are moving the file and not just copying it. Once it's out of your
system folder restart and follow the instructions for activating automatic
updates.

1. Click Start, and then click Run.
> 2. Type services.msc and then click OK.
> 3. In the list of services, double-click on Automatic Updates and then click
> Properties.
> 4. In the Startup type list, select Automatic and click Apply.
> 5. Verify that the Service status is started, if the Service Status is
> Stopped click on the Start Button.
> 6. In the list of services, double-click on Background Intelligent Transfer
> Service (BITS) and then click Properties.
> 7. In the Startup type list, select Manual and click Apply.
> 8. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button.
> 9. In the list of services, double-click on Event Log and then click
> Properties.
> 10. In the Startup type list, select Automatic and click Apply.
> 11. Verify that the Service status is started, If the Service Status is
> Stopped click on the Start Button.
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  #7  
Old 30-12-2008
ronrieger
 
Posts: n/a
RE: Cannot Update Windows! [Error number: 0x80070422]

I was able to finally get my automatic updates working again. Your computer
is probably infected with the "Vundo" trojan or one similiar. I installed a
free download from www.superantispyware.com, ran it, and it found the trojan
that other free programs I tried did not find. The "Vundo" trojan was
removed for free. Then I went back to WUAUSERV and was able to set the
automatic updates entry to start and the problem was resolved.

I'll bet it will work for you. I think this is a fairly new trojan that
just hit and many malware softwares are not detecting it yet.
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  #8  
Old 17-04-2009
Member
 
Join Date: Apr 2009
Location: Harrisburg, PA
Posts: 1
Re: Cannot Update Windows! [Error number: 0x80070422]

Grats on getting rid of that virus. I used Windows Defender (WD) and tracked down the the .dlls that were still on my computer and not deleting. WD shows you where in your registry the files are and what they start. WD is good at deleting the used files, but not the start up executable files. So, when you use WD, check your WD History and check to see what lies in your registry, etc. Then delete away... if you have never done any registry work then the websites catered to doing the same thing should work. I'm old school, so I like to do it myself. LOL.
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  #9  
Old 22-10-2009
Member
 
Join Date: Oct 2009
Posts: 1
Re: Cannot Update Windows! [Error number: 0x80070422]

I also had the same problem, it was a spyware which was playing like this, we formatted the system 3 times becuase it was a fresh installation but no use again and again the same problem,
Then I installed Super Anti Spyware software Free Edition and it found and cleaned the spyware after that everything was OK.

regards.

Last edited by maqbs : 22-10-2009 at 12:46 AM.
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