Go Back   TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Sponsored Links



windows XP Sp3 all USB ports stopped working

Windows Update


Reply
 
Thread Tools Search this Thread
  #1  
Old 23-12-2008
rogue2
 
Posts: n/a
windows XP Sp3 all USB ports stopped working

Soon though apparently a few days after automatic Service Pack 3 update, all
the USB ports stopped working. Device manager says they are all fine. A USB
hub shows power light on. No port works with any device tried. Have USB
updated drivers.

Reply With Quote
  #2  
Old 23-12-2008
hello
 
Posts: n/a
RE: windows XP Sp3 all USB ports stopped working



"rogue2" wrote:

> Soon though apparently a few days after automatic Service Pack 3 update, all
> the USB ports stopped working. Device manager says they are all fine. A USB
> hub shows power light on. No port works with any device tried. Have USB
> updated drivers.

Reply With Quote
  #3  
Old 23-12-2008
Engel
 
Posts: n/a
RE: windows XP Sp3 all USB ports stopped working

Hello rogue2,

SP3 free support

Service Pack 3 issues are free support issues from Microsoft. I'd contact
them directly.

<https://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131>

If it turns out to be something else, though, not directly related to the
SP3, they'll charge for support. Don't know where they draw the line, though.
-=-




"rogue2" wrote:

> Soon though apparently a few days after automatic Service Pack 3 update, all
> the USB ports stopped working. Device manager says they are all fine. A USB
> hub shows power light on. No port works with any device tried. Have USB
> updated drivers.

Reply With Quote
  #4  
Old 23-12-2008
TaurArian
 
Posts: n/a
Re: windows XP Sp3 all USB ports stopped working

rogue2 wrote:
:: Soon though apparently a few days after automatic Service Pack 3
:: update, all the USB ports stopped working. Device manager says they
:: are all fine. A USB hub shows power light on. No port works with
:: any device tried. Have USB updated drivers.

Uninstall SP3 and see if that rectifies the problem -
How to remove Windows XP Service Pack 3 from your computer
http://support.microsoft.com/kb/950249

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

And if you're running Nortons -
http://service1.symantec.com/Support...08051623512613


--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco



Reply With Quote
  #5  
Old 29-12-2008
Brandon Rumer
 
Posts: n/a
RE: windows XP Sp3 all USB ports stopped working

And I bet your computer bluescreens if you boot up with a USB device attached
to it? And, you probably run an HP system?

Problem is with the SP3 USB drivers:
usbehci.sys
usbport.sys

What you have to do is find a liveCD (one that you can boot from a CD that
still gives you access to the windows filesystem). Go to a PC that doesnt
have SP3 on it, or a CD w/out SP3 slipstreamed, and pull these 2 files off
it. Copy these Pre-sp3 files to "C:\WINDOWS\system32\drivers." Overwrite (or
rename) the existing files.

Reboot.

You should be good!

Wierd note: look at the version dates of these SP2 files, and SP3 files. If
I remember correctly, the SP2 files are newer than the SP3 ones...

-B


"rogue2" wrote:

> Soon though apparently a few days after automatic Service Pack 3 update, all
> the USB ports stopped working. Device manager says they are all fine. A USB
> hub shows power light on. No port works with any device tried. Have USB
> updated drivers.

Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Tags: , ,



Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads for: "windows XP Sp3 all USB ports stopped working"
Thread Thread Starter Forum Replies Last Post
GIGABYTE GA-Z68X-UD3H-B3 back side USB 3.0 ports stopped working CurtisC Motherboard Processor & RAM 5 27-12-2012 04:36 PM
usb ports stopped working in hp pavilion dv4-2160us Aviva$ Portable Devices 6 14-10-2011 10:11 PM
after updating the BIOS in hp pavilion dv6 USB ports has stopped working Rafferty!!! Portable Devices 5 13-10-2011 10:30 PM
USB ports stopped working after Windows updates Candace Vista Hardware Devices 3 10-06-2009 02:39 AM
USB Ports stopped working in HP Laptop Sabastiaan Portable Devices 3 25-05-2009 05:49 PM


All times are GMT +5.5. The time now is 03:27 PM.