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| Tags: kb958215, version |
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#1
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| KB958215 update fails: Message says: wrong IE version when the automatic Update of my XP Pro SP3 failed several times to install KB958215 (code: 0x8007F0F1), I downloaded and started the program by hand. This didn't work neither and this time I got the message: 'setup error, the version of IE installed doesn't match'. My IE version is 7.0.5730.13 Has anybody an idea what's going wrong? PS: The messages mentioned are being translateted from German |
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#2
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| Re: KB958215 update fails: Message says: wrong IE version
Start a free Windows Update support incident request: https://support.microsoft.com/oas/de...spx?gprid=6527 For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB999999). If your problem relates to a Cumulative Security Update for IE, call the above number and ask to be transferred to the "Consumer IE queue" (which is 47830). Support for Windows Update: http://support.microsoft.com/gp/wusupport For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) AumHa VSOP & Admin; DTS-L.net Heuna wrote: > Hello, > when the automatic Update of my XP Pro SP3 failed several times to install > KB958215 (code: 0x8007F0F1), I downloaded and started the program by hand. > This didn't work neither and this time I got the message: 'setup error, > the > version of IE installed doesn't match'. > My IE version is 7.0.5730.13 > Has anybody an idea what's going wrong? > PS: The messages mentioned are being translateted from German |
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