Windows failed to install the following update: KB955069

[PleaseHelpME]

I attempted to install KB955069 on a Windows Server 2003 STD SP1 and recieved
the following error:

Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 11/21/2008
Time: 1:26:54 PM
User: N/A
Computer: DEVSQL
Description:
Installation Failure: Windows failed to install the following update with
error 0x8007f0ed: Security Update for Windows Server 2003 (KB955069).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 66 30 65 64 20 007f0ed
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 30 41 36 33 41 42 ={0A63AB
0028: 30 41 2d 46 41 33 37 2d 0A-FA37-
0030: 34 37 46 44 2d 42 46 33 47FD-BF3
0038: 43 2d 43 33 34 34 35 37 C-C34457
0040: 44 39 35 34 43 42 7d 20 D954CB}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 32 20 00 02 .

Has anyone experienced this or have any ideas?

[PA Bear [MS MVP]]

0x8007f0ed STATUS_NO_BRANCH_AVAILABLE
Required installation branch was not found in INF file.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB955069).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

PleaseHelpME wrote:
> I attempted to install KB955069 on a Windows Server 2003 STD SP1 and
> recieved the following error:
>
> Event Type: Error
> Event Source: Windows Update Agent
> Event Category: Installation
> Event ID: 20
> Date: 11/21/2008
> Time: 1:26:54 PM
> User: N/A
> Computer: DEVSQL
> Description:
> Installation Failure: Windows failed to install the following update with
> error 0x8007f0ed: Security Update for Windows Server 2003 (KB955069).
<snip>

[Daniel Jacobson]

On Mon, 24 Nov 2008 09:30:13 -0800, PleaseHelpME
<PleaseHelpME@discussions.microsoft.com> wrote:

> I attempted to install KB955069 on a Windows Server 2003 STD SP1 and recieved
> the following error:
>
> Event Type: Error
> Event Source: Windows Update Agent
> Event Category: Installation
> Event ID: 20
> Date: 11/21/2008
> Time: 1:26:54 PM
> User: N/A
> Computer: DEVSQL
> Description:
> Installation Failure: Windows failed to install the following update with
> error 0x8007f0ed: Security Update for Windows Server 2003 (KB955069).
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 57 69 6e 33 32 48 52 65 Win32HRe
> 0008: 73 75 6c 74 3d 30 78 38 sult=0x8
> 0010: 30 30 37 66 30 65 64 20 007f0ed
> 0018: 55 70 64 61 74 65 49 44 UpdateID
> 0020: 3d 7b 30 41 36 33 41 42 ={0A63AB
> 0028: 30 41 2d 46 41 33 37 2d 0A-FA37-
> 0030: 34 37 46 44 2d 42 46 33 47FD-BF3
> 0038: 43 2d 43 33 34 34 35 37 C-C34457
> 0040: 44 39 35 34 43 42 7d 20 D954CB}
> 0048: 52 65 76 69 73 69 6f 6e Revision
> 0050: 4e 75 6d 62 65 72 3d 31 Number=1
> 0058: 30 32 20 00 02 .
>
> Has anyone experienced this or have any ideas?

I have finally figured out this problem where KB955069 will not install.
I have tried the following without success:
1. Using all the options in Dial-a-fix.
However, even though it did not fix this specific problem,
it has helped me numerous times with other Windows Update Problems.
http://wiki.lunarsoft.net/wiki/Dial-a-fix
I have donated to the author for this great tool.
2. Flushing Software Distribution and Re-Downloading the Update.
3. Installing / Reinstalling WinXP SP3 in Safe mode, then try again.
4. Tried installing with all Users of PC and as Administrator.
5. Tried solutions when doing a Google search on:
Failed To Enable SE_SHUTDOWN_PRIVILEGE

What the problem turned out to be and how I figured it out . . .

I had another PC with WinXP Pro SP2 on it that had successfully
installed this update on the first try with no problems.
View your log file in C:\WINDOWS\KB955069.log.

It had many of the these same failures I did Google Searches on
in the log file but it had installed successfully?

Beware of multiple tries of this update because it appends to this
log and you may have to look at the bottom of the file for the
latest logging of events. You might want to just delete it
before your next try.

I then compared the following directories of the 2 machines.
The one which was successful and the one that failed every time.
Compared C:\Windows\$hf_mig$\KB955069 on each machine

Note: C:\Windows is the directory of install for both machines,
you may need to adjust accordingly.

On the Successful Machine this directory contained 2 files
and 4 directories.
2 Files:
========
1. spmsg.dll
2. spuninst.exe

4 Directories
=============
1. SP2QFE
2. SP3GDR
3. SP3QFE
4. update

On the UnSuccessful machine it contained 6 files:
1. spmsg.dll
2. spuninst.exe
3. SP2QFE
4. SP3GDR
5. SP3QFE
6. update

Windows rules are that you cannot create a sub-directory
that has the same name as a file in the current directory.

The UnSuccessful machine had File names where Directory Names
are needed to be created.

Solution
========
I deleted the following 4 files (with no file extension) in the
C:\Windows\$hf_mig$\KB955069 directory
1. SP2QFE
2. SP3GDR
3. SP3QFE
4. update
Each had a length of 32,768 bytes on my machine

After these files were deleted, I reapplied the update
and Directories were created instead of Files and the
update was successful!

Let us know if this works for anyone else.

Note: You will also have to enable viewing Hidden files to
view the above if you have not done so already.
My Computer | Tools | Folder Options | View Tab
Check Radio button Show hidden files and folders
Also Uncheck:
Hide extensions for known file types
Hide Protected Operating system files (Recommended)

Danman