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Windows Server 2008 update problem

Windows Update


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  #1  
Old 23-10-2008
InNeedOfAssistance
 
Posts: n/a
Windows Server 2008 update problem

I originally posted this question at:
http://forums.microsoft.com/MSDN/Sho...22346&SiteID=1 since
I thought I was having a problem with SQL Server install. As it turns out SQL
Server 2008 won't install because it can't install .NET 3.5 and Windows
Installer.

This is a new server - not an upgrade. I have an ACVPI x86Based PC. Intel
dual core E2180 processor. This is on a Windows Server 2008 Enterprise
platform.

I went into Windows Services and confirmed that "Windows Update" is started
and automatic.

I have followed the directions in:
http://forums.microsoft.com/TechNet/...8011&SiteID=17
but was unable to resolve my problem.

When I try to update Windows Defender I get:
Error found: Code 0x880070057

The errors in WindowsUpdate.log:
2008-10-22 02:26:00:210 1016 ddc DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 02:26:00:210 3680 fc0 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 07:46:40:049 1016 b5c DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 07:55:23:361 1016 518 DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 14:25:53:049 1016 468 DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 14:32:29:711 1016 944 DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 14:32:35:389 1016 b58 DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 14:32:40:896 1016 b58 DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 14:32:41:037 1016 b58 DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 14:32:57:214 1016 8dc DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 14:32:57:229 3440 43c COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 14:37:55:579 1016 d08 DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 14:37:55:579 3368 a00 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 14:39:01:162 1016 efc DtaStor FATAL: DS: 0x80248014: Failed to
find requested service
2008-10-22 15:00:48:103 1064 bc8 DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 15:00:48:118 3584 e34 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 15:07:17:589 1064 bc8 DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 15:07:17:589 2132 e74 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 15:07:37:058 1064 bc8 DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 15:07:37:073 400 33c COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 15:24:22:446 1036 b80 DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 15:24:22:477 3392 d84 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 15:24:37:594 1036 b80 DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 15:24:37:594 3620 e58 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)
2008-10-22 15:24:53:662 1036 b80 DtaStor FATAL: Bad parameter to function
CSusEseSession::SetServiceTransientInfo
2008-10-22 15:24:53:677 3932 f94 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80070057)



CBS.log
2008-10-22 07:41:23, Info CBS Loaded Servicing Stack
v6.0.6001.18000 with Core:
C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\cbscore.dll
2008-10-22 07:41:23, Info CSI
00000001@2008/10/22:11:41:23.119 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x732d4977 @0x732ad51a @0x156643 @0x153735
@0x153aae)
2008-10-22 07:41:23, Info CBS Could not load SrClient
DLL from path: SrClient.dll. Continuing without system restore points.
2008-10-22 07:41:23, Info CSI
00000002@2008/10/22:11:41:23.135 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x73310c43 @0x732efd99 @0x156643 @0x153735
@0x153aae)
2008-10-22 07:41:23, Info CSI
00000003@2008/10/22:11:41:23.135 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x73cd5a9f @0x73cd6242 @0x155ef8 @0x153790
@0x153aae)
2008-10-22 07:41:23, Info CBS NonStart: Checking to
ensure startup processing was not required.
2008-10-22 07:41:23, Info CSI 00000004
IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags =
00000004, progress = NULL, phase = 0, pdwDisposition = @0xa1feac
2008-10-22 07:41:23, Info CBS NonStart: Success, startup
processing not required as expected.
2008-10-22 07:41:23, Info CSI 00000005 CSI Store 4479144
(0x004458a8) initialized
2008-10-22 07:41:23, Info CBS Session:
29963323:467182051 initialized.
2008-10-22 07:41:23, Info CBS Session:
29963323:467182051 finalized. Reboot required: no
2008-10-22 07:43:26, Info CBS Session:
29963323:1698022051 initialized.
2008-10-22 07:43:26, Info CBS Session:
29963323:1698022051 finalized. Reboot required: no
2008-10-22 07:45:29, Info CBS Session:
29963323:2926054051 initialized.
2008-10-22 07:45:29, Info CBS Session:
29963323:2926054051 finalized. Reboot required: no
2008-10-22 07:47:31, Info CBS Session:
29963323:4155490051 initialized.
2008-10-22 07:47:31, Info CBS Session:
29963323:4155490051 finalized. Reboot required: no
2008-10-22 07:49:34, Info CBS Session:
29963324:1087874755 initialized.
2008-10-22 07:49:34, Info CBS Session:
29963324:1087874755 finalized. Reboot required: no
2008-10-22 07:51:23, Info CBS Scavenge: Package store
indicates there is no component to scavenge, skipping.
2008-10-22 07:51:37, Info CBS Loaded Servicing Stack
v6.0.6001.18000 with Core:
C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\cbscore.dll
2008-10-22 07:51:37, Info CSI
00000001@2008/10/22:11:51:37.613 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x732d4977 @0x732ad51a @0x156643 @0x153735
@0x153aae)
2008-10-22 07:51:37, Info CBS Could not load SrClient
DLL from path: SrClient.dll. Continuing without system restore points.
2008-10-22 07:51:37, Info CSI
00000002@2008/10/22:11:51:37.613 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x73310c43 @0x732efd99 @0x156643 @0x153735
@0x153aae)
2008-10-22 07:51:37, Info CSI
00000003@2008/10/22:11:51:37.613 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x70e25a9f @0x70e26242 @0x155ef8 @0x153790
@0x153aae)
2008-10-22 07:51:37, Info CBS NonStart: Checking to
ensure startup processing was not required.
2008-10-22 07:51:37, Info CSI 00000004
IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags =
00000004, progress = NULL, phase = 0, pdwDisposition = @0x16af874
2008-10-22 07:51:37, Info CBS NonStart: Success, startup
processing not required as expected.
2008-10-22 07:51:37, Info CSI 00000005 CSI Store 4085928
(0x003e58a8) initialized
2008-10-22 07:51:37, Info CBS Session:
29963324:2316998755 initialized.
2008-10-22 07:51:37, Info CBS Session:
29963324:2316998755 finalized. Reboot required: no
2008-10-22 07:53:40, Info CBS Session:
29963324:3548306755 initialized.
2008-10-22 07:53:40, Info CBS Session:
29963324:3548306755 finalized. Reboot required: no
2008-10-22 07:54:15, Info CBS Session:
29963324:3897590755 initialized.
2008-10-22 07:54:15, Info CBS Session:
29963324:3897590755 finalized. Reboot required: no
2008-10-22 07:54:21, Info CBS Session:
29963324:3956558755 initialized.
2008-10-22 07:54:21, Info CBS Session:
29963324:3956558755 finalized. Reboot required: no
2008-10-22 07:56:26, Info CBS Session:
29963325:913179459 initialized.
2008-10-22 07:56:26, Info CBS Session:
29963325:913179459 finalized. Reboot required: no
2008-10-22 07:58:29, Info CBS Session:
29963325:2139193459 initialized.
2008-10-22 07:58:29, Info CBS Session:
29963325:2139193459 finalized. Reboot required: no
2008-10-22 08:00:32, Info CBS Session:
29963325:3368785459 initialized.
2008-10-22 08:00:32, Info CBS Session:
29963325:3368785459 finalized. Reboot required: no
2008-10-22 08:01:37, Info CBS Scavenge: Package store
indicates there is no component to scavenge, skipping.
2008-10-22 08:02:35, Info CBS Loaded Servicing Stack
v6.0.6001.18000 with Core:
C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6001.18000_none_095f6148c74a7a64\cbscore.dll
2008-10-22 08:02:35, Info CSI
00000001@2008/10/22:12:02:35.373 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x732d4977 @0x732ad51a @0x156643 @0x153735
@0x153aae)
2008-10-22 08:02:35, Info CBS Could not load SrClient
DLL from path: SrClient.dll. Continuing without system restore points.
2008-10-22 08:02:35, Info CSI
00000002@2008/10/22:12:02:35.373 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x73310c43 @0x732efd99 @0x156643 @0x153735
@0x153aae)
2008-10-22 08:02:35, Info CSI
00000003@2008/10/22:12:02:35.373 WcpInitialize (wcp.dll version 0.0.0.5)
called (stack @0x6bfa9891 @0x70e25a9f @0x70e26242 @0x155ef8 @0x153790
@0x153aae)


The errors from SQL Server 2008 Enterprise install:
Description:
Microsoft .NET Framework 3.5 SP1 has encountered a problem during setup.
Setup did not complete correctly.

Problem signature:
Problem Event Name: VisualStudio8Setup
Problem Signature 01: 35101
Problem Signature 02: 3.5.30729.01_ORCAS_X86_NET
Problem Signature 03: CBS
Problem Signature 04: INST
Problem Signature 05: F
Problem Signature 06: gencomp750,{61040379-156d-4ece-b126-ea395a3b2
Problem Signature 07: BASERET_FAILURE
Problem Signature 08: -
Problem Signature 09: 1
Problem Signature 10: WUSA
OS Version: 6.0.6001.2.1.0.274.10
Locale ID: 1033

Additional information about the problem:
LCID: 1033

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http://go.microsoft.com/fwlink/?link...3&clcid=0x0409



[10/17/08,19:36:34] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:
Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI
returned error code 1
[10/17/08,19:36:42] WapUI: [2] DepCheck indicates Microsoft .NET Framework
2.0SP1 (CBS) is not installed.
[10/21/08,12:42:36] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:
Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI
returned error code 1
[10/21/08,12:42:44] WapUI: [2] DepCheck indicates Microsoft .NET Framework
2.0SP1 (CBS) is not installed.
[10/22/08,07:46:40] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:
Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI
returned error code 1
[10/22/08,07:46:47] WapUI: [2] DepCheck indicates Microsoft .NET Framework
2.0SP1 (CBS) is not installed.
[10/22/08,07:55:23] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error:
Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI
returned error code 1
[10/22/08,07:55:32] WapUI: [2] DepCheck indicates Microsoft .NET Framework
2.0SP1 (CBS) is not installed.

Your help would be GREATLY appreciated!

Reply With Quote
  #2  
Old 24-10-2008
Robert Aldwinckle
 
Posts: n/a
Re: Windows Server 2008 update problem

The log excerpts you provided on the SQL
server forum seem to show that CBS is involved.
Up 'til now I had always thought of that as a Vista feature.

http://technet.microsoft.com/en-us/l.../cc732334.aspx

(Live Search for cbs.log site:microsoft.com)

Cross-posting to a server NG where others who have installed this
update successfully on your OS are more likely to be reading,
although I imagine that they may be more able to help by seeing
the full context of the error messages in your logs for comparison
purposes than just seeing selected error messages. ; )
Also cross-posting back to SQL Setup so your helper there sees
what is going on elsewhere... ; )

Alternatively to try to understand your logs better what I would do
is Run... ProcMon to supplement all the diagnostics that you are currently
getting with any registry and file acesses that precede each.
You can infer the occurrence of the write of each diagnostic record
by its length.

Also, I find that trying to use AU or MU to install an MSI update
tends to hide too much of its diagnostics, so you might have better luck
doing manual installs. When you do that you can also request verbose
logging if necessary and then if you use ProcMon that would add more
corresponding supplementary data. One more thing to note about
manual installs--if you get an error message in a message window that
you want to investigate, don't close that window, otherwise you may find
that the related diagnostic files will be deleted when you do.

Finally, when you are extracting log records which include many attempts
over a long time period I think it would be helpful to include
some remarks about how those attempts occurred.
E.g., the COMAPI may represent problems using the WU or MU site
but it would be useful to know what you did which corresponds with
each error incident. That's just a specific example of why I think
seeing error messages with their full context is more useful than
just proving that you are getting some.
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