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Silverlight update KB957938 failure

Windows Update


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  #1  
Old 21-10-2008
kygoldwing
 
Posts: n/a
Silverlight update KB957938 failure

I have tried 4 times to install this update amd have failed 4 times. Is there
a way to remove the update since I can not uninstall Silverlight?
--
Joey

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  #2  
Old 21-10-2008
James Gilman
 
Posts: n/a
Re: Silverlight update KB957938 failure

I have the same problem. When I try to uninstall/repair Microsoft
Silverlight through 'add/remove programs' in the control panel, I get an
error message stating the installation source is not available.
"kygoldwing" <kygoldwing@discussions.microsoft.com> wrote in message
news:CCDE9A89-7B23-457B-B028-4E900FD5562A@microsoft.com...
>I have tried 4 times to install this update amd have failed 4 times. Is
>there
> a way to remove the update since I can not uninstall Silverlight?
> --
> Joey



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  #3  
Old 21-10-2008
CLAAmerine
 
Posts: n/a
RE: Silverlight update KB957938 failure

I am having the same problem....has anyone figured out how to install or
remove??


"kygoldwing" wrote:

> I have tried 4 times to install this update amd have failed 4 times. Is there
> a way to remove the update since I can not uninstall Silverlight?
> --
> Joey

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  #4  
Old 21-10-2008
Peter Foldes
 
Posts: n/a
Re: Silverlight update KB957938 failure

You probably have the Beta version of Silverlight installed. Remove the Beta and install the version1 of Silverlight and then use the update to updated

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"kygoldwing" <kygoldwing@discussions.microsoft.com> wrote in message news:CCDE9A89-7B23-457B-B028-4E900FD5562A@microsoft.com...
>I have tried 4 times to install this update amd have failed 4 times. Is there
> a way to remove the update since I can not uninstall Silverlight?
> --
> Joey

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  #5  
Old 21-10-2008
Vincenzo Di Russo [MVP]
 
Posts: n/a
Re: Silverlight update KB957938 failure

kygoldwing wrote:

> I have tried 4 times to install this update amd have failed 4 times. Is
> there a way to remove the update since I can not uninstall Silverlight?


See and follow:
http://blogs.msdn.com/rpomeroy/archi...tallation.aspx

Microsoft Silverlight Forums: http://silverlight.net/forums/13.aspx

--
Vincenzo Di Russo
Microsoft? MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/


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  #6  
Old 22-10-2008
ElderEagle
 
Posts: n/a
Re: Silverlight update KB957938 failure

Have tried KB957938 update five times. After the first failed twice, did a
reboot and immediately retried. Failed again. Tried the procedure suggested
by Pomeroy. Failed again. Did a registry search for "silverlight" and found
one key containing three values. After exporting the key just in case,
deleted it, rebooted and tried again. Failed. I'm out of ideas and I've
tried everything you folks have suggested. I don't really need Silverlight,
but I don't like failing technical challenges. Any more suggestions?

"Vincenzo Di Russo [MVP]" wrote:

> kygoldwing wrote:
>
> > I have tried 4 times to install this update amd have failed 4 times. Is
> > there a way to remove the update since I can not uninstall Silverlight?

>
> See and follow:
> http://blogs.msdn.com/rpomeroy/archi...tallation.aspx
>
> Microsoft Silverlight Forums: http://silverlight.net/forums/13.aspx
>
> --
> Vincenzo Di Russo
> Microsoft® MVP - Most Valuable Professional since 2003
> Windows Internet Explorer, Windows Desktop Experience & Security
> My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
> My Blog: http://blogs.dotnethell.it/vincent/
>
>
>

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  #7  
Old 22-10-2008
Wharfedale
 
Posts: n/a
Re: Silverlight update KB957938 failure

Hi

I am fed up with silverlight please how can I get it off my PC
--
JMR


"ElderEagle" wrote:

> Have tried KB957938 update five times. After the first failed twice, did a
> reboot and immediately retried. Failed again. Tried the procedure suggested
> by Pomeroy. Failed again. Did a registry search for "silverlight" and found
> one key containing three values. After exporting the key just in case,
> deleted it, rebooted and tried again. Failed. I'm out of ideas and I've
> tried everything you folks have suggested. I don't really need Silverlight,
> but I don't like failing technical challenges. Any more suggestions?
>
> "Vincenzo Di Russo [MVP]" wrote:
>
> > kygoldwing wrote:
> >
> > > I have tried 4 times to install this update amd have failed 4 times. Is
> > > there a way to remove the update since I can not uninstall Silverlight?

> >
> > See and follow:
> > http://blogs.msdn.com/rpomeroy/archi...tallation.aspx
> >
> > Microsoft Silverlight Forums: http://silverlight.net/forums/13.aspx
> >
> > --
> > Vincenzo Di Russo
> > Microsoft® MVP - Most Valuable Professional since 2003
> > Windows Internet Explorer, Windows Desktop Experience & Security
> > My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
> > My Blog: http://blogs.dotnethell.it/vincent/
> >
> >
> >

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  #8  
Old 22-10-2008
aih
 
Posts: n/a
Re: Silverlight update KB957938 failure

Only other idea I had was doing a system restore to an earlier date, then try
the windows updates again. But I couldn't find a restore point that would
work, after trying a number of them going back a few weeks. I'm giving up.
I'll do without, or maybe some future update will fix things. Just bugs me
knowing it didn't work.
--
- Ira


"ElderEagle" wrote:

> Have tried KB957938 update five times. After the first failed twice, did a
> reboot and immediately retried. Failed again. Tried the procedure suggested
> by Pomeroy. Failed again. Did a registry search for "silverlight" and found
> one key containing three values. After exporting the key just in case,
> deleted it, rebooted and tried again. Failed. I'm out of ideas and I've
> tried everything you folks have suggested. I don't really need Silverlight,
> but I don't like failing technical challenges. Any more suggestions?
>
> "Vincenzo Di Russo [MVP]" wrote:
>
> > kygoldwing wrote:
> >
> > > I have tried 4 times to install this update amd have failed 4 times. Is
> > > there a way to remove the update since I can not uninstall Silverlight?

> >
> > See and follow:
> > http://blogs.msdn.com/rpomeroy/archi...tallation.aspx
> >
> > Microsoft Silverlight Forums: http://silverlight.net/forums/13.aspx
> >
> > --
> > Vincenzo Di Russo
> > Microsoft® MVP - Most Valuable Professional since 2003
> > Windows Internet Explorer, Windows Desktop Experience & Security
> > My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
> > My Blog: http://blogs.dotnethell.it/vincent/
> >
> >
> >

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  #9  
Old 22-10-2008
Vincenzo Di Russo [MVP]
 
Posts: n/a
Re: Silverlight update KB957938 failure

ElderEagle wrote:

> Have tried KB957938 update five times. After the first failed twice, did
> a reboot and immediately retried. Failed again. Tried the procedure
> suggested by Pomeroy. Failed again. Did a registry search for
> "silverlight" and found one key containing three values. After exporting
> the key just in case, deleted it, rebooted and tried again. Failed.
> I'm out of ideas and I've tried everything you folks have suggested. I
> don't really need Silverlight, but I don't like failing technical
> challenges. Any more suggestions?


Try the Microsoft Silverlight Forums: http://silverlight.net/forums/13.aspx

--
Vincenzo Di Russo
Microsoft? MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/

> "Vincenzo Di Russo [MVP]" wrote:
>
>> kygoldwing wrote:
>>
>>> I have tried 4 times to install this update amd have failed 4 times. Is
>>> there a way to remove the update since I can not uninstall Silverlight?

>>
>> See and follow:
>>

http://blogs.msdn.com/rpomeroy/archi...tallation.aspx
>>
>> Microsoft Silverlight Forums: http://silverlight.net/forums/13.aspx
>>
>> --
>> Vincenzo Di Russo
>> Microsoft? MVP - Most Valuable Professional since 2003
>> Windows Internet Explorer, Windows Desktop Experience & Security
>> My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
>> My Blog: http://blogs.dotnethell.it/vincent/



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