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Thread: unable to turn on windows automatic updates !!

  1. #1
    Ray Guest

    unable to turn on windows automatic updates !!

    I am unable to turn on the Automatic updates.
    Recently tried to install an application, but this failed and i got a VIRUS
    ALERT.
    since then I have been unable to turn on the updates.

    I have followed help instructions regarding the running of services.misc but
    get error code 1058 when trying to start the application ....

    I would be grateful for any help

    thanks





  2. #2
    PA Bear [MS MVP] Guest

    Re: unable to turn on windows automatic updates !!

    There's a very strong possibility that you have a Vundo infection, which is
    usually accompanied by ZLOB and/or SDBot infections, all of which are
    protected by a rootkit.

    Run a thorough check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_R...:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/...moving_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjuction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://spywarehammer.com/simplemachi...php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
    by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.

    ==========================================

    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    Ray wrote:
    > I am unable to turn on the Automatic updates.
    > Recently tried to install an application, but this failed and i got a
    > VIRUS
    > ALERT.
    > since then I have been unable to turn on the updates.
    >
    > I have followed help instructions regarding the running of services.misc
    > but
    > get error code 1058 when trying to start the application ....
    >
    > I would be grateful for any help
    >
    > thanks



  3. #3
    srujan pulli Guest

    unable to turn on automatic updates

    i have faced this problem couple of times,

    1. either u restore ur system to the factory settings......

    or

    2. use ----(malwarebytes anti-malware)----

    if u have any doubts about (malwarebytes anti-malware)
    check for its reviews in cnet.com

  4. #4
    MowGreen [MVP] Guest

    Re: unable to turn on automatic updates

    <sic> if u uzed MBAM and no othur cleenup toolz then the system is
    *still* infeckted ... it's *much* safer to do a clean reinstallation of
    the OS then to partially cleen it up ... </sic>

    MowGreen [MVP 2003-2009]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    srujan pulli wrote:

    > i have faced this problem couple of times,
    >
    > 1. either u restore ur system to the factory settings......
    >
    > or
    >
    > 2. use ----(malwarebytes anti-malware)----
    >
    > if u have any doubts about (malwarebytes anti-malware)
    > check for its reviews in cnet.com


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