Results 1 to 3 of 3

Thread: Symantec Anti-Virus Update

  1. #1
    Priscila Guest

    Symantec Anti-Virus Update

    I've had this problem for awhile now. .my symantec anti-virus says it's out
    of date and when I go in and click live update it doesn't do anything. . . it
    has the hour glass but doesn't update it. . .it just says version 5/23/2008
    rev.2. . .how do I update it. . .and I don't want to have to update a new
    antivirus program...

  2. #2
    Shenan Stanley Guest

    Re: Symantec Anti-Virus Update

    Priscila wrote:
    > I've had this problem for awhile now. .my symantec anti-virus says
    > it's out of date and when I go in and click live update it doesn't
    > do anything. . . it has the hour glass but doesn't update it. . .it
    > just says version 5/23/2008 rev.2. . .how do I update it. . .and I
    > don't want to have to update a new antivirus program...


    Symantec is not the same as Microsoft.
    Symantec has little to nothing to do with Windows Update.

    You computer may well have come with Symantec AntiVirus (or Norton
    AntiVirus) - but that does not mean your support comes from Microsoft (or
    even those who sold you the computer) for said product. It would (most
    likely) come from those who made said product and whom you pay a
    subscription fee to (in all likelyhood - unless you have a strange version
    of Norton - or this is a business machine and the version is a corporate
    version with no subscription (as it assumes your business paid a lot for it)
    or it is one you shouldn't have anyway ... and so on.

    In other words - if you do get any help in the Windows Update newsgroup for
    your Symantec AntiVirus issue - it will be someone who is feeling generous
    and/or bored at the time in all likelyhood. Your best bet for help would be
    straight from Symantec.

    Most people who frequently answer questions here would likely tell you to
    remove it completely and install something less intrusive anyway. Probably
    even give you a link to the latest Norton Removal Tool:

    http://service1.symantec.com/support...hm&lg=en&ct=us

    But that is just because of much experience and knowledge about the issues
    that can arise from many Norton/Symantec products for standard users...
    Nothing to concern yourself over. ;-)

    ( It was just recently updated too!
    http://fileforum.betanews.com/detail...a/1169144666/1 )

    In case you have no idea how to contact Symantec...
    http://www.symantec.com/ -->
    http://www.symantec.com/norton/support/index.jsp -->
    http://www.symantec.com/norton/suppo...product_ts.jsp

    OR

    http://www.symantec.com/norton/suppo...contact_cs.jsp

    Good Luck!

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html



  3. #3
    TaurArian Guest

    Re: Symantec Anti-Virus Update

    Please contact or search the Symantec site for support with your anti virus
    product.
    http://www.symantec.com/norton/support/index.jsp

    --

    TaurArian [MVP] 2005-2009 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Disclaimer: The information has been posted "as is" with no warranties or
    guarantees and doesn't give any rights.
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    "Priscila" <Priscila@discussions.microsoft.com> wrote in message
    news:F4285654-8111-4E35-B1F4-0758E02FC256@microsoft.com...
    > I've had this problem for awhile now. .my symantec anti-virus says it's
    > out
    > of date and when I go in and click live update it doesn't do anything. . .
    > it
    > has the hour glass but doesn't update it. . .it just says version
    > 5/23/2008
    > rev.2. . .how do I update it. . .and I don't want to have to update a new
    > antivirus program...




Similar Threads

  1. Replies: 5
    Last Post: 04-02-2012, 06:18 PM
  2. Back-door: Win32/VBbot.V threat detected by Symantec anti virus
    By KANAN14 in forum Networking & Security
    Replies: 6
    Last Post: 13-11-2010, 11:31 PM
  3. Netqin Anti-virus for S60 Pro V 2.4.00.20(update)
    By netqin-China in forum Portable Devices
    Replies: 3
    Last Post: 20-05-2009, 02:44 PM
  4. Replies: 1
    Last Post: 21-01-2009, 04:21 PM
  5. Can't Update CA Anti-Virus
    By Theodore Long in forum AntiVirus Software
    Replies: 2
    Last Post: 14-05-2008, 11:35 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •