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Junk Mail Filter Update - KB956077

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  #1  
Old 14-09-2008
David Berry
 
Posts: n/a
Junk Mail Filter Update - KB956077

I just installed the latest Update for Outlook 2003 Junk-Email Filter
(KB956077) thought Windows Update (Vista Home Premium) and now my Junk mail
filter isn't working at all. I tried to uninstall it but I get "Fatal
Error during Installation". I tried the Outlook news groups and they
couldn't help.

What do I need to do to get it back working?

Thanks

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  #2  
Old 15-09-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

Hi, Dave!

Recent similar thread here:
http://groups.google.com/group/micro...f894b29acee616

Dunno what the OP did to fix it. Maybe you might try overinstalling
KB956077? =>
http://www.microsoft.com/downloads/d...B-FF3EC147334C
--
~Robear


David Berry wrote:
> I just installed the latest Update for Outlook 2003 Junk-Email Filter
> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk
> mail
> filter isn't working at all. I tried to uninstall it but I get "Fatal
> Error during Installation". I tried the Outlook news groups and they
> couldn't help.
>
> What do I need to do to get it back working?
>
> Thanks


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  #3  
Old 15-09-2008
sherz1
 
Posts: n/a
RE: Junk Mail Filter Update - KB956077

i am having the same issue. my junk email filter is not working anymore.
however, i installed several updates last night and i am not sure which one
caused this to happen.
--
sheri


"David Berry" wrote:

> I just installed the latest Update for Outlook 2003 Junk-Email Filter
> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk mail
> filter isn't working at all. I tried to uninstall it but I get "Fatal
> Error during Installation". I tried the Outlook news groups and they
> couldn't help.
>
> What do I need to do to get it back working?
>
> Thanks
>

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  #4  
Old 15-09-2008
David Berry
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

Thanks. I tried overinsatlling it, got a message that it was already
installed and I tried System Restore and that didn't work either. Tried the
Outlook NG, no help.




"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:e05xEKqFJHA.1268@TK2MSFTNGP05.phx.gbl...
> Hi, Dave!
>
> Recent similar thread here:
> http://groups.google.com/group/micro...f894b29acee616
>
> Dunno what the OP did to fix it. Maybe you might try overinstalling
> KB956077? =>
> http://www.microsoft.com/downloads/d...B-FF3EC147334C
> --
> ~Robear
>
>
> David Berry wrote:
>> I just installed the latest Update for Outlook 2003 Junk-Email Filter
>> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk
>> mail
>> filter isn't working at all. I tried to uninstall it but I get "Fatal
>> Error during Installation". I tried the Outlook news groups and they
>> couldn't help.
>>
>> What do I need to do to get it back working?
>>
>> Thanks

>


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  #5  
Old 15-09-2008
Alias
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

David Berry wrote:
> I just installed the latest Update for Outlook 2003 Junk-Email Filter
> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk mail
> filter isn't working at all. I tried to uninstall it but I get "Fatal
> Error during Installation". I tried the Outlook news groups and they
> couldn't help.
>
> What do I need to do to get it back working?
>
> Thanks
>


It wasn't the updates because my junk filter works fine after installing
all the updates. Did you, per chance, leave your anti virus resident
scan enabled when you installed the updates? What did you do to prepare
for updates? Did you continue using your computer while the updates
installed?

Alias
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  #6  
Old 15-09-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

Try a Repair or uninstall/reinstall Office 2003 then install all updates.

David Berry wrote:
> Thanks. I tried overinsatlling it, got a message that it was already
> installed and I tried System Restore and that didn't work either. Tried
> the
> Outlook NG, no help.
>
>
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:e05xEKqFJHA.1268@TK2MSFTNGP05.phx.gbl...
>> Hi, Dave!
>>
>> Recent similar thread here:
>> http://groups.google.com/group/micro...f894b29acee616
>>
>> Dunno what the OP did to fix it. Maybe you might try overinstalling
>> KB956077? =>
>> http://www.microsoft.com/downloads/d...B-FF3EC147334C
>> --
>> ~Robear
>>
>>
>> David Berry wrote:
>>> I just installed the latest Update for Outlook 2003 Junk-Email Filter
>>> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk
>>> mail
>>> filter isn't working at all. I tried to uninstall it but I get "Fatal
>>> Error during Installation". I tried the Outlook news groups and they
>>> couldn't help.
>>>
>>> What do I need to do to get it back working?
>>>
>>> Thanks


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  #7  
Old 16-09-2008
sherz1
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

i unistalled KB953404 and my junk mail is being filtered now.
--
sheri


"PA Bear [MS MVP]" wrote:

> Try a Repair or uninstall/reinstall Office 2003 then install all updates.
>
> David Berry wrote:
> > Thanks. I tried overinsatlling it, got a message that it was already
> > installed and I tried System Restore and that didn't work either. Tried
> > the
> > Outlook NG, no help.
> >
> >
> >
> >
> > "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> > news:e05xEKqFJHA.1268@TK2MSFTNGP05.phx.gbl...
> >> Hi, Dave!
> >>
> >> Recent similar thread here:
> >> http://groups.google.com/group/micro...f894b29acee616
> >>
> >> Dunno what the OP did to fix it. Maybe you might try overinstalling
> >> KB956077? =>
> >> http://www.microsoft.com/downloads/d...B-FF3EC147334C
> >> --
> >> ~Robear
> >>
> >>
> >> David Berry wrote:
> >>> I just installed the latest Update for Outlook 2003 Junk-Email Filter
> >>> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk
> >>> mail
> >>> filter isn't working at all. I tried to uninstall it but I get "Fatal
> >>> Error during Installation". I tried the Outlook news groups and they
> >>> couldn't help.
> >>>
> >>> What do I need to do to get it back working?
> >>>
> >>> Thanks

>
>

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  #8  
Old 16-09-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

So...?

sherz1 wrote:
> i unistalled KB953404 and my junk mail is being filtered now.

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  #9  
Old 16-09-2008
sherz1
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

what do you mean "So....?" ? I unistalled one of the updates and now my
problem is solved. Hopefully it will provide some assistance to David Berry.
--
sheri


"PA Bear [MS MVP]" wrote:

> So...?
>
> sherz1 wrote:
> > i unistalled KB953404 and my junk mail is being filtered now.

>

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  #10  
Old 16-09-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

Did you read David's post?...

QUOTE: I tried to uninstall it but I get "Fatal Error during Installation".

sherz1 wrote:
> what do you mean "So....?" ? I unistalled one of the updates and now my
> problem is solved. Hopefully it will provide some assistance to David
> Berry.
>
>> So...?
>>
>> sherz1 wrote:
>>> i unistalled KB953404 and my junk mail is being filtered now.


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  #11  
Old 16-09-2008
sherz1
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

yes, i did read that. i believe he tried unistalling the junk mail update
(KB956077), and got an error from that. i uninstalled another update
(KB953404) that was included in the same batch. i didnt want to uninstall
all of them, so i did it one by one. it just so happened that the first one
i unistalled corrected the issue.
--
sheri


"PA Bear [MS MVP]" wrote:

> Did you read David's post?...
>
> QUOTE: I tried to uninstall it but I get "Fatal Error during Installation".
>
> sherz1 wrote:
> > what do you mean "So....?" ? I unistalled one of the updates and now my
> > problem is solved. Hopefully it will provide some assistance to David
> > Berry.
> >
> >> So...?
> >>
> >> sherz1 wrote:
> >>> i unistalled KB953404 and my junk mail is being filtered now.

>
>

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  #12  
Old 16-09-2008
Harry Johnston [MVP]
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

sherz1 wrote:

> yes, i did read that. i believe he tried unistalling the junk mail update
> (KB956077), and got an error from that. i uninstalled another update
> (KB953404) that was included in the same batch. i didnt want to uninstall
> all of them, so i did it one by one. it just so happened that the first one
> i unistalled corrected the issue.


Not an appropriate long-term solution, as that's a security update.

Harry.
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  #13  
Old 16-09-2008
David Berry
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

Tried that. No luck. I got "Microsoft Office Professional Edition Setup
Failed"

--


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23d5wfd1FJHA.4460@TK2MSFTNGP02.phx.gbl...
> Try a Repair or uninstall/reinstall Office 2003 then install all updates.
>
> David Berry wrote:
>> Thanks. I tried overinsatlling it, got a message that it was already
>> installed and I tried System Restore and that didn't work either. Tried
>> the
>> Outlook NG, no help.
>>
>>
>>
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:e05xEKqFJHA.1268@TK2MSFTNGP05.phx.gbl...
>>> Hi, Dave!
>>>
>>> Recent similar thread here:
>>> http://groups.google.com/group/micro...f894b29acee616
>>>
>>> Dunno what the OP did to fix it. Maybe you might try overinstalling
>>> KB956077? =>
>>> http://www.microsoft.com/downloads/d...B-FF3EC147334C
>>> --
>>> ~Robear
>>>
>>>
>>> David Berry wrote:
>>>> I just installed the latest Update for Outlook 2003 Junk-Email Filter
>>>> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk
>>>> mail
>>>> filter isn't working at all. I tried to uninstall it but I get "Fatal
>>>> Error during Installation". I tried the Outlook news groups and they
>>>> couldn't help.
>>>>
>>>> What do I need to do to get it back working?
>>>>
>>>> Thanks

>


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  #14  
Old 16-09-2008
Alias
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

David Berry wrote:
> Tried that. No luck. I got "Microsoft Office Professional Edition Setup
> Failed"
>


Download and install Crap Cleaner (www.ccleaner.com) and after
uninstalling Office, run both the Clean Up and the Registry features,
removing only the Office registry keys found by Crap Cleaner. Leave the
rest of them unticked and alone. Then reboot and try to install Office
again.

Alias
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  #15  
Old 16-09-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Junk Mail Filter Update - KB956077

Uninstall Office 2003 then reinstall it and all updates (you can skip
straight to Office SP3), David.

NB: Do NOT use the Windows Installer Cleanup utility!
--
~PA Bear


David Berry wrote:
> Tried that. No luck. I got "Microsoft Office Professional Edition Setup
> Failed"
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:%23d5wfd1FJHA.4460@TK2MSFTNGP02.phx.gbl...
>> Try a Repair or uninstall/reinstall Office 2003 then install all updates.
>>
>> David Berry wrote:
>>> Thanks. I tried overinsatlling it, got a message that it was already
>>> installed and I tried System Restore and that didn't work either. Tried
>>> the
>>> Outlook NG, no help.
>>>
>>>
>>>
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:e05xEKqFJHA.1268@TK2MSFTNGP05.phx.gbl...
>>>> Hi, Dave!
>>>>
>>>> Recent similar thread here:
>>>> http://groups.google.com/group/micro...f894b29acee616
>>>>
>>>> Dunno what the OP did to fix it. Maybe you might try overinstalling
>>>> KB956077? =>
>>>> http://www.microsoft.com/downloads/d...B-FF3EC147334C
>>>> --
>>>> ~Robear
>>>>
>>>>
>>>> David Berry wrote:
>>>>> I just installed the latest Update for Outlook 2003 Junk-Email Filter
>>>>> (KB956077) thought Windows Update (Vista Home Premium) and now my Junk
>>>>> mail
>>>>> filter isn't working at all. I tried to uninstall it but I get
>>>>> "Fatal
>>>>> Error during Installation". I tried the Outlook news groups and they
>>>>> couldn't help.
>>>>>
>>>>> What do I need to do to get it back working?
>>>>>
>>>>> Thanks


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