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Thread: Cannot access microsoft update or download from kb articles

  1. #1
    Caco Guest

    Cannot access microsoft update or download from kb articles

    I have recently installed a copy of XP64. I have tried to access the update
    site and get the following message:
    "The website has encountered a problem and cannot display the page you are
    trying to view. The options provided below might help you solve the problem.
    For self-help options: Read more about steps you can take to resolve this
    problem (error number 0x80072EE2) yourself."

    I have followed the steps on there to no avail.
    I have tried downloading the "Update for Windows Server 2003 x64 Edition
    (KB901105)" but every time i click on download it says "The page cannot be
    displayed"

    Any ideas?


  2. #2
    PA Bear [MS MVP] Guest

    Re: Cannot access microsoft update or download from kb articles

    You may encounter temporary connection-related errors when you use Windows
    Update or Microsoft Update to install updates:
    http://support.microsoft.com/kb/836941

    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    Caco wrote:
    > I have recently installed a copy of XP64. I have tried to access the
    > update
    > site and get the following message:
    > "The website has encountered a problem and cannot display the page you are
    > trying to view. The options provided below might help you solve the
    > problem.
    > For self-help options: Read more about steps you can take to resolve this
    > problem (error number 0x80072EE2) yourself."
    >
    > I have followed the steps on there to no avail.
    > I have tried downloading the "Update for Windows Server 2003 x64 Edition
    > (KB901105)" but every time i click on download it says "The page cannot be
    > displayed"
    >
    > Any ideas?



  3. #3
    Caco Guest

    Re: Cannot access microsoft update or download from kb articles

    I have not had any sucess with any of those steps which I had previously tried.
    I have disabled my firewall, I am not running a proxy server, and I have
    not installed any third party anti-virus software programmes yet.
    I have added Windows Update Web site and the Microsoft Update Web site to
    the Trusted Sites list. BITS says it is current
    I have also gone through all the posts I thought weere relevant and still no
    success.

    The part were I cannot download any updates from my PC has me confused. It
    only happens on the MS pages. I was able to download and install Java with
    no issues.

    "PA Bear [MS MVP]" wrote:

    > You may encounter temporary connection-related errors when you use Windows
    > Update or Microsoft Update to install updates:
    > http://support.microsoft.com/kb/836941
    >
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    > AumHa VSOP & Admin http://aumha.net
    > DTS-L http://dts-l.net/
    >
    > Caco wrote:
    > > I have recently installed a copy of XP64. I have tried to access the
    > > update
    > > site and get the following message:
    > > "The website has encountered a problem and cannot display the page you are
    > > trying to view. The options provided below might help you solve the
    > > problem.
    > > For self-help options: Read more about steps you can take to resolve this
    > > problem (error number 0x80072EE2) yourself."
    > >
    > > I have followed the steps on there to no avail.
    > > I have tried downloading the "Update for Windows Server 2003 x64 Edition
    > > (KB901105)" but every time i click on download it says "The page cannot be
    > > displayed"
    > >
    > > Any ideas?

    >
    >


  4. #4
    PA Bear [MS MVP] Guest

    Re: Cannot access microsoft update or download from kb articles

    CrystalBall© sez...

    Updates are not installed successfully from Windows Update, from Microsoft
    Update, or by using Automatic Updates after you perform a new Windows XP
    installation or you repair a Windows XP installation
    http://support.microsoft.com/kb/943144

    Tip: Start with Resolution Method 2.


    Caco wrote:
    > I have not had any sucess with any of those steps which I had previously
    > tried. I have disabled my firewall, I am not running a proxy server, and
    > I
    > have
    > not installed any third party anti-virus software programmes yet.
    > I have added Windows Update Web site and the Microsoft Update Web site to
    > the Trusted Sites list. BITS says it is current
    > I have also gone through all the posts I thought weere relevant and still
    > no
    > success.
    >
    > The part were I cannot download any updates from my PC has me confused.
    > It
    > only happens on the MS pages. I was able to download and install Java
    > with
    > no issues.
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> You may encounter temporary connection-related errors when you use
    >> Windows
    >> Update or Microsoft Update to install updates:
    >> http://support.microsoft.com/kb/836941
    >>
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    >> AumHa VSOP & Admin http://aumha.net
    >> DTS-L http://dts-l.net/
    >>
    >> Caco wrote:
    >>> I have recently installed a copy of XP64. I have tried to access the
    >>> update
    >>> site and get the following message:
    >>> "The website has encountered a problem and cannot display the page you
    >>> are
    >>> trying to view. The options provided below might help you solve the
    >>> problem.
    >>> For self-help options: Read more about steps you can take to resolve
    >>> this
    >>> problem (error number 0x80072EE2) yourself."
    >>>
    >>> I have followed the steps on there to no avail.
    >>> I have tried downloading the "Update for Windows Server 2003 x64 Edition
    >>> (KB901105)" but every time i click on download it says "The page cannot
    >>> be
    >>> displayed"
    >>>
    >>> Any ideas?



  5. #5
    Join Date
    Nov 2008
    Posts
    1

    Re: Cannot access microsoft update or download from kb articles

    Okay, but listing addresses of Microsoft support articles is not very helpful when I can't access Microsoft's support site. Another option, please?

  6. #6
    Gordon Guest

    Re: Cannot access microsoft update or download from kb articles

    "Calion" <Calion.3izlnc@DoNotSpam.com> wrote in message
    news:Calion.3izlnc@DoNotSpam.com...
    >
    > Okay, but listing addresses of Microsoft support articles is not very
    > helpful when I can't access Microsoft's support site. Another option,
    > please?


    As you've not quoted ANYTHING, why can't you access MS support sites? What
    happens when you try?


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