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WindowsUpdate Error 80004002
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#1
10-09-2008
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| WindowsUpdate Error 80004002
I have a WU error 80004002, an the windowsupdate.log say: ----------------------------------------------------------- 2008-09-09 16:26:10:281 1156 1b70 AU UpdateDownloadProperties: 9 download(s) are still in progress. 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download properties of call, error = 0x80070057 2008-09-09 16:26:10:283 1156 1b70 AU Piggybacking on an AU detection already in progress 2008-09-09 16:26:10:284 1156 1b70 AU AU setting pending client directive to 'Install Complete Ux' 2008-09-09 16:26:10:284 1156 1b70 AU WARNING: Pending directive, 'Install Complete Ux', is not applicable 2008-09-09 16:26:11:270 1156 16e0 AU WARNING: Returning due to error from GetDownloadProgressUx, error = 0x8024000C 2008-09-09 16:26:11:270 1156 16e0 AU WARNING: GetInteractiveInstallProgress failed, error = 0x8024000C -------------------------------------------------------- So ... S.O.S. ... thanks  |
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#2
10-09-2008
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| Re: WindowsUpdate Error 80004002
Reopen the WindowsUpdate.log. Scroll all the way to the bottom of it. Work your way back up the log and look for an entry like this: 2008-09-09 11:34:50:583 1652 dec Misc =========== Logging initialized (build: 7.2.6001.784, tz: -0700) =========== The build: shows the Version of the Windows Update Agent [WUA] that is installed. Please post the trailing [the portion of the log after the above entry] section that shows: 2008-09-09 08:22:27:204 448 bd4 Setup *********** Setup: Checking whether self-update is required *********** 2008-09-09 08:22:27:204 448 bd4 Setup * Inf file: D:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf 2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:214 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wups.dll: target version = 7.2.6001.784, required version = 7.2.6001.784 2008-09-09 08:22:27:224 448 bd4 Setup Update NOT required for D:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.784, required version = 7.2.6001.784 That way we'll know which Version of the WUA that is currently installed, yo. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== yo wrote: > I have a WU error 80004002, an the windowsupdate.log say: > ----------------------------------------------------------- > 2008-09-09 16:26:10:281 1156 1b70 AU UpdateDownloadProperties: 9 download(s) > are still in progress. > 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:281 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:282 1156 1b70 AU WARNING: Failed to change download > properties of call, error = 0x80070057 > 2008-09-09 16:26:10:283 1156 1b70 AU Piggybacking on an AU detection already > in progress > 2008-09-09 16:26:10:284 1156 1b70 AU AU setting pending client directive to > 'Install Complete Ux' > 2008-09-09 16:26:10:284 1156 1b70 AU WARNING: Pending directive, 'Install > Complete Ux', is not applicable > 2008-09-09 16:26:11:270 1156 16e0 AU WARNING: Returning due to error from > GetDownloadProgressUx, error = 0x8024000C > 2008-09-09 16:26:11:270 1156 16e0 AU WARNING: GetInteractiveInstallProgress > failed, error = 0x8024000C > -------------------------------------------------------- > So ... > S.O.S. ... > thanks |
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#3
10-09-2008
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| Re: WindowsUpdate Error 80004002
Always state your full Windows version (e.g., WinXP SP3; Vista SP1) when posting to this newsgroup, please. Error message when you try to install updates by using the Windows Update or Microsoft Update Web site: "0x80004002": http://support.microsoft.com/kb/956708 Tip: Use Method 2. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002 AumHa VSOP & Admin http://aumha.net DTS-L http://dts-l.net/ yo wrote: > I have a WU error 80004002, an the windowsupdate.log say: <snip> |
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