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Thread: Can't install Service Pack 3

  1. #1
    mickey Guest

    Can't install Service Pack 3

    I downloaded Service Pack 3, clicked to install it, the install ran and at
    the end it said " Expected version of the product was not found on your
    system". Any advice?
    --
    mickey

  2. #2
    PA Bear [MS MVP] Guest

    Re: Can't install Service Pack 3

    Assuming you're referring to WinXP SP3 and attempted to install it manually:

    Are you running WinXP SP1 or WinXP SP2 currently?

    You are not offered the option to install Windows XP Service Pack 3 when you
    use the Windows Update Web site or Automatic Updates:
    http://support.microsoft.com/kb/955307

    WinXP SP3 - Read all prerequisites for a successful installation
    http://msmvps.com/blogs/harrywaldron...tallation.aspx

    Steps to take before you install WinXP SP3
    http://support.microsoft.com/kb/950717

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada.

    ā€¢ US:
    http://support.microsoft.com/oas/def...3&gprid=522131

    ā€¢ CA:
    http://support.microsoft.com/oas/def...3&gprid=522131

    ā€¢ UK:
    http://support.microsoft.com/oas/def...3&gprid=522131

    ā€¢ AU:
    http://support.microsoft.com/oas/def...3&gprid=522131

    ā€¢ Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
    Windows XP | select Windows XP Service Pack 3

  3. #3
    Gordon Guest
    Is this Windows XP SP3 or Office XP SP3?
    Plenty of info here:
    http://www.google.co.uk/search?hl=en...e+Search&meta=

  4. #4
    FldTrlr Guest

    Can't install Service Pack 3

    Service Pack 3 installation fails when trying to back up registry. I keep
    getting the message: Could not backup registry key
    HKLM\software\microsoft\windows\current version\uninstall\KB87339 Access
    denied.
    Can anyone help?

  5. #5
    PA Bear [MS MVP] Guest

    Re: Can't install Service Pack 3

    Error message when you try to install WinXP SP3: "Access is denied" or
    ā€œService Pack installation did not completeā€
    http://support.microsoft.com/kb/949377

    [Possible fix:
    http://www.winhelponline.com/blog/re...n-windows-xp/]

    How to troubleshoot an unsuccessful installation of WinXP SP3
    http://support.microsoft.com/kb/950718

    WinXP SP3 - Read all prerequisites for a successful installation
    http://msmvps.com/blogs/harrywaldron...tallation.aspx

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada. Go to
    http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows

  6. #6
    FldTrlr Guest

    Re: Can't install Service Pack 3

    Everything seems to be working fine until this point in the intallation:

    152.531: Conditional load of section Netfx.CopyAlways.Condition succeeded
    152.531: CheckRegistryValue: RegOpenKeyEx for System\WPA\Starter KeyName
    failed :0x2
    154.234: ArchiveFilesFromArchiveFilesSections:FindFirstFile for
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\*.BUD Failed: 0x2
    154.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    154.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    154.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    154.516: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    154.781: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    154.812: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    154.922: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    154.953: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    155.031: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    155.156: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    155.406: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    155.531: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    155.594: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    156.016: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    156.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    156.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    156.266: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    248.156: Num Ticks for Backup : 114515
    248.734:
    AppPatch not installed.
    248.734: AppPatch not installed. Registry will be archived.
    274.203: Message displayed to the user: Service Pack 3 Setup could not
    backup registry key
    HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\KB873339
    to file C:\WINDOWS\$NtServicePackUninstall$\reg02314. 5: Access is denied.
    274.203: User Input: ABORT

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