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Update for Microsoft Silverlight 1.0 (KB955305) failed install

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  #1  
Old 20-08-2008
recreaghmd
 
Posts: n/a
Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t

Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
SP1, due to problem with the "╦xternal Installer", which will them close.

Installation date: ?19-?Aug-?08 16:10
Installation status: Failed
Error details: Code FF
Problem signature
Problem Event Name: APPCRASH
Application Name: install.exe_Microsoft« Visual Studio« 2005
Application Version: 8.0.30716.0
Application Timestamp: 487d8721
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000005
Exception Offset: 00042f60
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: 50a5
Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
Additional Information 3: e9f5
Additional Information 4: 0ed133900fd30ac36430f98852c71edb

Please advice, thanks.




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  #2  
Old 20-08-2008
Harry Johnston [MVP]
 
Posts: n/a
Re: Update for Microsoft Silverlight 1.0 (KB955305) failed install6 t

recreaghmd wrote:

> Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> SP1, due to problem with the "╦xternal Installer", which will them close.


Do you have any substituted drive letters asssigned? (If you aren't sure, open
a command window, type "subst" and press ENTER.)

Are there any removable media mounted on your machine?

Harry.

--
Boycott Beijing 2008 http://www.rsf.org/rubrique.php3?id_rubrique=174
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  #3  
Old 20-08-2008
zulu
 
Posts: n/a
RE: Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t

I get the same message when trying to install:

Some updates could not be installed

The following updates were not installed:
Update for Microsoft Silverlight 1.0 (KB955305)

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  #4  
Old 20-08-2008
30xa
 
Posts: n/a
RE: Update for Microsoft Silverlight 1.0 (KB955305) failed install



"zulu" wrote:

> I get the same message when trying to install:
>
> Some updates could not be installed
>
> The following updates were not installed:
> Update for Microsoft Silverlight 1.0 (KB955305)


Same problem here
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  #5  
Old 21-08-2008
terri
 
Posts: n/a
RE: Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t

This update will not install on my PC either. (Windows XP SP3)

Thanks, Terri

"recreaghmd" wrote:

> Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> SP1, due to problem with the "╦xternal Installer", which will them close.
>
> Installation date: ?19-?Aug-?08 16:10
> Installation status: Failed
> Error details: Code FF
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: install.exe_Microsoft« Visual Studio« 2005
> Application Version: 8.0.30716.0
> Application Timestamp: 487d8721
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00042f60
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 1033
> Additional Information 1: 50a5
> Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
> Additional Information 3: e9f5
> Additional Information 4: 0ed133900fd30ac36430f98852c71edb
>
> Please advice, thanks.
>
>
>

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  #6  
Old 21-08-2008
Walt
 
Posts: n/a
RE: Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t


I have been having the same problem. I am running Vista Ultimate on a
Thinkpad T60p. I have tried to install the Silverlight 1.0 update at least
20 times. The install always fails with an Error 64C.

"recreaghmd" wrote:

> Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> SP1, due to problem with the "╦xternal Installer", which will them close.
>
> Installation date: ?19-?Aug-?08 16:10
> Installation status: Failed
> Error details: Code FF
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: install.exe_Microsoft« Visual Studio« 2005
> Application Version: 8.0.30716.0
> Application Timestamp: 487d8721
> Fault Module Name: ntdll.dll
> Fault Module Version: 6.0.6001.18000
> Fault Module Timestamp: 4791a7a6
> Exception Code: c0000005
> Exception Offset: 00042f60
> OS Version: 6.0.6001.2.1.0.256.6
> Locale ID: 1033
> Additional Information 1: 50a5
> Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
> Additional Information 3: e9f5
> Additional Information 4: 0ed133900fd30ac36430f98852c71edb
>
> Please advice, thanks.
>
>
>

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  #7  
Old 26-08-2008
Rolando E Creagh, MD
 
Posts: n/a
Re: Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t

Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
Hoping that you will come back to this exchange for my solution. The experts
were of no help and very burocratic
Uninstall Silverlight, preferably with the Windows Install clean up.
Reboot.
Download the SL1 and expand into a directory in C:\temp\SL1 (I did not tried
the 2.0 because it beta)
Using the install.exe will give you another failure. Insted use the msi file
directly installing it.
It worked for me.
Cheers

"zulu" <zulu@discussions.microsoft.com> wrote in message
news:F4F45441-2295-4A8C-8CD4-9D15B0EA3D7D@microsoft.com...
>I get the same message when trying to install:
>
> Some updates could not be installed
>
> The following updates were not installed:
> Update for Microsoft Silverlight 1.0 (KB955305)
>


--
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!

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  #8  
Old 26-08-2008
Rolando E Creagh, MD
 
Posts: n/a
Re: Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t

One more thing, for peace of mind.
If after compleating install you attempt to install KB959305, it will tell
you that it is not needed.
Cheers

"Rolando E Creagh, MD" <recreaghmd@hotmail.com> wrote in message
news:2D7758BE-E1BF-4B8A-9E1C-5B866A8CEFB2@microsoft.com...
> Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
> Hoping that you will come back to this exchange for my solution. The
> experts were of no help and very burocratic
> Uninstall Silverlight, preferably with the Windows Install clean up.
> Reboot.
> Download the SL1 and expand into a directory in C:\temp\SL1 (I did not
> tried the 2.0 because it beta)
> Using the install.exe will give you another failure. Insted use the msi
> file directly installing it.
> It worked for me.
> Cheers
>
> "zulu" <zulu@discussions.microsoft.com> wrote in message
> news:F4F45441-2295-4A8C-8CD4-9D15B0EA3D7D@microsoft.com...
>>I get the same message when trying to install:
>>
>> Some updates could not be installed
>>
>> The following updates were not installed:
>> Update for Microsoft Silverlight 1.0 (KB955305)
>>

>
> --
> R. E. Creagh, MD FACS
> Heartburn Centre Des Moines
> HEARTBURN?? WHY??!!
> Demand a Peace Conclave!


--
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!

Reply With Quote
  #9  
Old 28-08-2008
ngcbms
 
Posts: n/a
RE: Update for Microsoft Silverlight 1.0 (KB955305) failed install

Does not work for me either: Windows 2003 Server...


"Walt" wrote:

>
> I have been having the same problem. I am running Vista Ultimate on a
> Thinkpad T60p. I have tried to install the Silverlight 1.0 update at least
> 20 times. The install always fails with an Error 64C.
>
> "recreaghmd" wrote:
>
> > Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in Vista
> > SP1, due to problem with the "╦xternal Installer", which will them close.
> >
> > Installation date: ?19-?Aug-?08 16:10
> > Installation status: Failed
> > Error details: Code FF
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: install.exe_Microsoft« Visual Studio« 2005
> > Application Version: 8.0.30716.0
> > Application Timestamp: 487d8721
> > Fault Module Name: ntdll.dll
> > Fault Module Version: 6.0.6001.18000
> > Fault Module Timestamp: 4791a7a6
> > Exception Code: c0000005
> > Exception Offset: 00042f60
> > OS Version: 6.0.6001.2.1.0.256.6
> > Locale ID: 1033
> > Additional Information 1: 50a5
> > Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
> > Additional Information 3: e9f5
> > Additional Information 4: 0ed133900fd30ac36430f98852c71edb
> >
> > Please advice, thanks.
> >
> >
> >

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  #10  
Old 28-08-2008
Rolando E Creagh, MD
 
Posts: n/a
Update for Microsoft Silverlight 1.0 (KB955305) failed install

Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
Hoping that you will come back to this exchange for my solution. The experts
were of no help and very burocratic
Uninstall Silverlight, preferably with the Windows Install clean up.
Reboot.
Download the SL1 and expand into a directory in C:\temp\SL1 (I did not tried
the 2.0 because it beta)
Using the install.exe will give you another failure. Insted use the msi file
directly installing it.
Once completed, you can try to reinstall the update patch. Eventually you
will get a message of NO install, because it is NO NEDDED.
It worked for me.
Cheers

"ngcbms" <ngcbms@discussions.microsoft.com> wrote in message
news:A8D647E5-FB59-4836-A57B-7DFC5A67BCB1@microsoft.com...
> Does not work for me either: Windows 2003 Server...
>
>
> "Walt" wrote:
>
>>
>> I have been having the same problem. I am running Vista Ultimate on a
>> Thinkpad T60p. I have tried to install the Silverlight 1.0 update at
>> least
>> 20 times. The install always fails with an Error 64C.
>>
>> "recreaghmd" wrote:
>>
>> > Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in
>> > Vista
>> > SP1, due to problem with the "╦xternal Installer", which will them
>> > close.
>> >
>> > Installation date: ?19-?Aug-?08 16:10
>> > Installation status: Failed
>> > Error details: Code FF
>> > Problem signature
>> > Problem Event Name: APPCRASH
>> > Application Name: install.exe_Microsoft« Visual Studio« 2005
>> > Application Version: 8.0.30716.0
>> > Application Timestamp: 487d8721
>> > Fault Module Name: ntdll.dll
>> > Fault Module Version: 6.0.6001.18000
>> > Fault Module Timestamp: 4791a7a6
>> > Exception Code: c0000005
>> > Exception Offset: 00042f60
>> > OS Version: 6.0.6001.2.1.0.256.6
>> > Locale ID: 1033
>> > Additional Information 1: 50a5
>> > Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
>> > Additional Information 3: e9f5
>> > Additional Information 4: 0ed133900fd30ac36430f98852c71edb
>> >
>> > Please advice, thanks.
>> >
>> >
>> >


--
R. E. Creagh, MD FACS
Heartburn Centre Des Moines
HEARTBURN?? WHY??!!
Demand a Peace Conclave!

Reply With Quote
  #11  
Old 04-09-2008
zulu
 
Posts: n/a
Re: Update for Microsoft Silverlight 1.0 (KB955305) failed install

Hey Ronaldo and everybody who has this problem

I got it working :D

By the way, my system is runing XP pro SP3.

I tryed to uninstall using windows "add/remove programs", it did not work.
Then I downloaded "Windows Install clean up" and uninstalled it that way.
Silverlight is still showing in "add/remove programs" but now it gives a new
error when trying to uninstall.

I then restartet. Silverlight is still showing in "add/remove programs" but
I proceded anyway. I then followed Ronaldo's steps (see below) installing the
msi file like this:

msiexec.exe /I C:\temp\SL1\silverlight.msi

It took less then a second, but guess what... It actually works, no more
problems :D.

Thanks alot Ronaldo!!!

zulu


"Rolando E Creagh, MD" wrote:

> Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
> Hoping that you will come back to this exchange for my solution. The experts
> were of no help and very burocratic
> Uninstall Silverlight, preferably with the Windows Install clean up.
> Reboot.
> Download the SL1 and expand into a directory in C:\temp\SL1 (I did not tried
> the 2.0 because it beta)
> Using the install.exe will give you another failure. Insted use the msi file
> directly installing it.
> It worked for me.
> Cheers
>
> "zulu" <zulu@discussions.microsoft.com> wrote in message
> news:F4F45441-2295-4A8C-8CD4-9D15B0EA3D7D@microsoft.com...
> >I get the same message when trying to install:
> >
> > Some updates could not be installed
> >
> > The following updates were not installed:
> > Update for Microsoft Silverlight 1.0 (KB955305)
> >

>
> --
> R. E. Creagh, MD FACS
> Heartburn Centre Des Moines
> HEARTBURN?? WHY??!!
> Demand a Peace Conclave!
>

Reply With Quote
  #12  
Old 04-09-2008
zulu
 
Posts: n/a
Re: Update for Microsoft Silverlight 1.0 (KB955305) failed install

Hey Ronaldo and everybody who has this problem

I got it working :D

By the way, my system is runing XP pro SP3.

I tryed to uninstall using windows "add/remove programs", it did not work.
Then I downloaded "Windows Install clean up" and uninstalled it that way.
Silverlight is still showing in "add/remove programs" but now it gives a new
error when trying to uninstall.

I then restartet. Silverlight is still showing in "add/remove programs" but
I proceded anyway. I then followed Ronaldo's steps (see below) installing the
msi file like this:

msiexec.exe /I C:\temp\SL1\silverlight.msi

It took less then a second, but guess what... It actually works, no more
problems :D.

Thanks alot Ronaldo!!!

zulu


"Rolando E Creagh, MD" wrote:

> Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
> Hoping that you will come back to this exchange for my solution. The experts
> were of no help and very burocratic
> Uninstall Silverlight, preferably with the Windows Install clean up.
> Reboot.
> Download the SL1 and expand into a directory in C:\temp\SL1 (I did not tried
> the 2.0 because it beta)
> Using the install.exe will give you another failure. Insted use the msi file
> directly installing it.
> Once completed, you can try to reinstall the update patch. Eventually you
> will get a message of NO install, because it is NO NEDDED.
> It worked for me.
> Cheers
>
> "ngcbms" <ngcbms@discussions.microsoft.com> wrote in message
> news:A8D647E5-FB59-4836-A57B-7DFC5A67BCB1@microsoft.com...
> > Does not work for me either: Windows 2003 Server...
> >
> >
> > "Walt" wrote:
> >
> >>
> >> I have been having the same problem. I am running Vista Ultimate on a
> >> Thinkpad T60p. I have tried to install the Silverlight 1.0 update at
> >> least
> >> 20 times. The install always fails with an Error 64C.
> >>
> >> "recreaghmd" wrote:
> >>
> >> > Update for Microsoft Silverlight 1.0 (KB955305) attempted 6 times in
> >> > Vista
> >> > SP1, due to problem with the "╦xternal Installer", which will them
> >> > close.
> >> >
> >> > Installation date: ?19-?Aug-?08 16:10
> >> > Installation status: Failed
> >> > Error details: Code FF
> >> > Problem signature
> >> > Problem Event Name: APPCRASH
> >> > Application Name: install.exe_Microsoft« Visual Studio« 2005
> >> > Application Version: 8.0.30716.0
> >> > Application Timestamp: 487d8721
> >> > Fault Module Name: ntdll.dll
> >> > Fault Module Version: 6.0.6001.18000
> >> > Fault Module Timestamp: 4791a7a6
> >> > Exception Code: c0000005
> >> > Exception Offset: 00042f60
> >> > OS Version: 6.0.6001.2.1.0.256.6
> >> > Locale ID: 1033
> >> > Additional Information 1: 50a5
> >> > Additional Information 2: c895db543c2037e28a3d1aba7f7da75c
> >> > Additional Information 3: e9f5
> >> > Additional Information 4: 0ed133900fd30ac36430f98852c71edb
> >> >
> >> > Please advice, thanks.
> >> >
> >> >
> >> >

>
> --
> R. E. Creagh, MD FACS
> Heartburn Centre Des Moines
> HEARTBURN?? WHY??!!
> Demand a Peace Conclave!
>

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  #13  
Old 18-04-2009
Member
 
Join Date: Apr 2009
Posts: 1
Re: Update for Microsoft Silverlight 1.0 (KB955305) failed install 6 t

[quote=Rolando E Creagh, MD;3940453]Dearly beloved in this fiasco. (zulu, 30xa, terri, walt)
Hoping that you will come back to this exchange for my solution. The experts
were of no help and very burocratic
Uninstall Silverlight, preferably with the Windows Install clean up.
Reboot.
Download the SL1 and expand into a directory in C:\temp\SL1 (I did not tried
the 2.0 because it beta)
Using the install.exe will give you another failure. Insted use the msi file
directly installing it.
It worked for me.
Cheers

I will ask the dumb question - where do I find the SL1 to download?
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