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Thread: Installation Failure Error Code: 0x80070643

  1. #1
    Ilde Guest

    Installation Failure Error Code: 0x80070643

    Security Update for Microsoft Office Word 2003 (KB954464) Friday, August 15,
    2008 Microsoft Update
    Office 2003 Security Update for Access Snapshot Viewer 2003 (KB955439)
    Friday, August 15, 2008 Microsoft Update
    Office 2003 Security Update for Microsoft Office PowerPoint 2003 (KB948988)
    Friday, August 15, 2008 Microsoft Update
    Office 2003 Update for Microsoft Office Outlook 2003 Junk Email Filter
    (KB955434) Friday, August 15, 2008 Microsoft Update
    Office 2003 Security Update for Microsoft Office 2003 (KB921598) Friday,
    August 15, 2008 Microsoft Update
    Office 2003 Security Update for Microsoft Office Excel 2003 (KB951548)


    Why is this happening? Anny tips.
    --
    Windows

  2. #2
    PA Bear [MS MVP] Guest

    Re: Installation Failure Error Code: 0x80070643

    Insert your Office 2003 CD into the appropriate drive bay before attempting
    to install these updates.

  3. #3
    TaurArian Guest

    Re: Installation Failure Error Code: 0x80070643

    Some reading for ya -

    How to troubleshoot failures updating your Office installation from the Office Update Web
    site
    http://support.microsoft.com/kb/304498
    Office 2003 Update fails to install with error 0x80070643
    http://update.microsoft.com/windowsu...=en&IsMu=False
    You receive error 0x80070643 when you are installing Office 2003 Updates. Updates fail to
    install because ose service is disabled or cannot be started. Applicable Office versions:
    Office 2003

    You cannot install an Office 2003 service pack
    http://support.microsoft.com/kb/884298

    Step 2: Re-create the path of the original installation source in the registry
    Especially for 80070643 if a registry cleaner is used

    You receive an "Error 80070643" error message when you try to update Office 2003 by using
    Software Update Services
    http://support.microsoft.com/kb/903772

  4. #4
    John Guest

    Re: Installation Failure Error Code: 0x80070643

    So far today, I have had 5 computer fail while attempting to install this
    update. Out of those 5 after following helpful hints suggested in previous
    replies, we have been able to fix one by doing a "repair" of office 2003.

    4 of the failed computers are using office 2003 and windows xp. The latest
    failure was with windows Vista and Office 2007.

    There is something more going on with this update then just a corrupt
    OSE.exe file or a service that is set to disabled. This did not resolve any
    of our computers having this issue.

  5. #5
    Join Date
    Aug 2008
    Posts
    1

    OSE engine needs restarting

    This is the solution on Win XP Pro with SP3 and Office 2003 + SP3

    If you have been trying to install Office 2003 updates and get failure notices for:
    Security Update for Microsoft Office Excel 2003 (KB951548)
    Security Update for Access Snapshot Viewer 2003 (KB955439)
    Security Update for Microsoft Office 2003 (KB921598)
    Security Update for Microsoft Office PowerPoint 2003 (KB948988)
    Update for Microsoft Office Outlook 2003 Junk Email Filter (KB955434)
    Security Update for Microsoft Office Word 2003 (KB954464)

    Do the following:
    1. Right click My Computer and click Manage from drop down menu
    2. Open Sevices and Applications
    3. Choose Services
    4. Select "Office Source Engine" under Name column and Start the service if the option is availble [to the left of the column.]. Otherwise, if the service is Disabled right click on it and choose Properties and then from the tabs choose Recovery. Use the failure dialogue options to Restart the service.

    5. Install the updates again—this time successfully.

  6. #6
    Coach Guest
    I may have found a solution to at least a few of these machines.
    They are all HP and originally came with a trial version of Office 2007
    installed. We had uninstalled office 2007 and installed office 2003 as we
    are not quite ready to roll out the new and untrained 2007. The office 2007
    interoperability assemblies were left on the machine however. This is what
    was causing the update for Powerpoint (KB951338) to fail. After uninstalling
    this last bit of Office2007 the update was no longer needed.

  7. #7
    Harry Johnston [MVP] Guest

    Re: Installation Failure Error Code: 0x80070643

    Thanks for letting us know about this.

    For your future consideration, I would recommend that you reformat and reinstall
    all newly purchased machines, so as to avoid this sort of problem. Whatever the
    vendors may say, preinstalled software is not a good thing.

  8. #8
    Walter Guest

    Re: Installation Failure Error Code: 0x80070643

    Thanks for this suggestion. I have exactly the situation you describe: HP
    Compaq 6710b with Office 2007 pre-installed, which I had uninstalled in
    favour of Office 2003. Removing the Office 2007 Interoperability Assemblies
    made the kb951338 update go away. Strange that Microsoft shouldn't mention
    this issue anywhere...
    Thanks again
    Walter

  9. #9
    Join Date
    Jan 2010
    Posts
    1

    Re: Installation Failure Error Code: 0x80070643

    You might also check that this service is running - Office Source Engine.

    That was the cause of my Office update failures in the past.

  10. #10
    Shenan Stanley Guest

    Re: Installation Failure Error Code: 0x80070643

    Quoting everything the responder allowed to be replicated (because they were
    using techarena.in and it's horrible synching/leeching methods) - I can only
    ask... What?

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