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Thread: WSUS 3.0 Clients are not showing in wsus admin console

  1. #1
    Rock41 Guest

    WSUS 3.0 Clients are not showing in wsus admin console

    My WSUS 3.0 clients are not showing in the wsus admin conosle. My
    configuration is by Active Directory (Group Policy Management Console). I
    have verfied that BITS are running. I tried the wuauclt.exe /detectnow
    command but I believe this only works if your using client-side targeting
    (using the local group policy). Also the automatic updates service is running
    on the local machine. I also waited for at least 24 hours to verify if the
    computers would show in the console. Any help would be appreciated. Thanks.

  2. #2
    Rock41 Guest

    RE: WSUS 3.0 Clients are not showing in wsus admin console

    Let me also add that I ran the Client Diagnostic utility and received the
    message that useWUServer is disabled. The command prompt also states this
    version is WSUS 2.0.

  3. #3
    MowGreen [MVP] Guest

    Re: WSUS 3.0 Clients are not showing in wsus admin console

    Forwarded to the WSUS NG for OP's convenience:

    Web-based reader <for the kidz>
    http://www.microsoft.com/communities...pdate_services

    NNTP reader <for adults>
    news://msnews.microsoft.com/microsof...pdate_services

  4. #4
    DaveMills Guest

    Re: WSUS 3.0 Clients are not showing in wsus admin console

    See inline answers.
    Also if you are having problems it is usually better to post the full output
    from the Client Diag. There are people here who can tell a lot of detail from
    that output that most miss completely.

  5. #5
    KM Guest

    Re: WSUS 3.0 Clients are not showing in wsus admin console

    We had the same problem and support told us that if you image a server the
    susclientid id would be a duplicate and would cause this problem. We needed
    to delete the key which is located at:
    Local Machine | Software | Microsoft | Current Version | Windows | susclientid
    After deleteing the registry entry run the following command to regenerate
    the key:
    C:\wuauclt /detectnow /resetauthorization

  6. #6
    Join Date
    Jan 2009
    Posts
    2

    Re: WSUS 3.0 Clients are not showing in wsus admin console

    Just want to clarify a few things about what support told you.

    1. "if you image a server" I assume you're referring to the SUS server?
    2. Where do you delete the key, on the SUS server or on the client computers?

    I have a somewhat similar issue but I will create a new posting so that I don't hijack this thread.

    Thank you.

  7. #7
    Join Date
    Sep 2009
    Posts
    2

    Re: WSUS 3.0 Clients are not showing in wsus admin console

    One key issue I haven't seen answered for an issue like this with GPOs:

    Where MUST the WSUS edits be done in the GPO?
    Must is be the Computer- Default Domain Polcy?
    Or can it be an =OU - sub GPO??

  8. #8
    MowGreen Guest

    Re: WSUS 3.0 Clients are not showing in wsus admin console

    Try posting this issue to the WSUS newsgroup:
    http://www.microsoft.com/communities...pdate_services

    This one, Windows Update, deals with client-side issues.

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