Results 1 to 7 of 7

Thread: Vista Service Pack 1 (KB936330) - can't install

  1. #1
    Elias Guest

    Vista Service Pack 1 (KB936330) - can't install

    Hi, hope I'm posting this in the right place.

    I tried installing the service pack a few times on my laptop when it came
    but it kept failing, producing the error code 8007043C. I haven't been able
    to find any info on this in searches here.

    I thought the problem was my hard drive not having enough room so now I've
    made plenty of space I'm looking to download this update again but can't seem
    to find it- the one available on the Microsoft website is 435MB
    (http://www.microsoft.com/downloads/d...isplayLang=en),
    which it says not to download if I'm just updating one computer (32bit).
    There is another one it recommends instead for home users that is only 65MB,
    which it directs to me Windows Update to find except I can't seem to make it
    appear there!

    Any ideas how to get ahold of this 65MB update?

    Thanks

    (Windows Vista Home Basic, processor AMD Turion 64 Mobile Technology MK-38
    2.20 GHz, 958MB RAM - sorry I don't know what other info would be useful)

  2. #2
    Elias Guest

    RE: Vista Service Pack 1 (KB936330) - can't install

    Just FYI, it would take hours in the reboot stages, usually jamming at stage
    3 and forcing me to reboot in safe mode. I tried this a number of times and
    eventually gave up and forgot about it as it was rendering my laptop useless.

    It displays as a failed update in Windows Update but now no longer gives me
    any options to try again, even after searching for updates.

    "Elias" wrote:

    > Hi, hope I'm posting this in the right place.
    >
    > I tried installing the service pack a few times on my laptop when it came
    > but it kept failing, producing the error code 8007043C. I haven't been able
    > to find any info on this in searches here.
    >
    > I thought the problem was my hard drive not having enough room so now I've
    > made plenty of space I'm looking to download this update again but can't seem
    > to find it- the one available on the Microsoft website is 435MB
    > (http://www.microsoft.com/downloads/d...isplayLang=en),
    > which it says not to download if I'm just updating one computer (32bit).
    > There is another one it recommends instead for home users that is only 65MB,
    > which it directs to me Windows Update to find except I can't seem to make it
    > appear there!
    >
    > Any ideas how to get ahold of this 65MB update?
    >
    > Thanks
    >
    > (Windows Vista Home Basic, processor AMD Turion 64 Mobile Technology MK-38
    > 2.20 GHz, 958MB RAM - sorry I don't know what other info would be useful)


  3. #3
    Elias Guest

    RE: Vista Service Pack 1 (KB936330) - can't install

    Sorry for replying to myself again- I saw another post about this update not
    reappearing but I first tried the installation in April and it still hasn't
    come back with the option again :/

    "Elias" wrote:

    > Hi, hope I'm posting this in the right place.
    >
    > I tried installing the service pack a few times on my laptop when it came
    > but it kept failing, producing the error code 8007043C. I haven't been able
    > to find any info on this in searches here.
    >
    > I thought the problem was my hard drive not having enough room so now I've
    > made plenty of space I'm looking to download this update again but can't seem
    > to find it- the one available on the Microsoft website is 435MB
    > (http://www.microsoft.com/downloads/d...isplayLang=en),
    > which it says not to download if I'm just updating one computer (32bit).
    > There is another one it recommends instead for home users that is only 65MB,
    > which it directs to me Windows Update to find except I can't seem to make it
    > appear there!
    >
    > Any ideas how to get ahold of this 65MB update?
    >
    > Thanks
    >
    > (Windows Vista Home Basic, processor AMD Turion 64 Mobile Technology MK-38
    > 2.20 GHz, 958MB RAM - sorry I don't know what other info would be useful)


  4. #4
    Engel Guest

    RE: Vista Service Pack 1 (KB936330) - can't install


    Hello Elias,

    See, Search Results for 8007043C
    <http://search.microsoft.com/results.aspx?mkt=en-US&setlang=en-US&q=8007043C>
    for possible help.

    Good luck
    -=-

    "Elias" wrote:

    > Hi, hope I'm posting this in the right place.
    >
    > I tried installing the service pack a few times on my laptop when it came
    > but it kept failing, producing the error code 8007043C. I haven't been able
    > to find any info on this in searches here.
    >
    > I thought the problem was my hard drive not having enough room so now I've
    > made plenty of space I'm looking to download this update again but can't seem
    > to find it- the one available on the Microsoft website is 435MB
    > (http://www.microsoft.com/downloads/d...isplayLang=en),
    > which it says not to download if I'm just updating one computer (32bit).
    > There is another one it recommends instead for home users that is only 65MB,
    > which it directs to me Windows Update to find except I can't seem to make it
    > appear there!
    >
    > Any ideas how to get ahold of this 65MB update?
    >
    > Thanks
    >
    > (Windows Vista Home Basic, processor AMD Turion 64 Mobile Technology MK-38
    > 2.20 GHz, 958MB RAM - sorry I don't know what other info would be useful)


  5. #5
    PA Bear [MS MVP] Guest

    Re: Vista Service Pack 1 (KB936330) - can't install

    Has SP1 been offered to the machine by Windows Update yet?

    0x8007043C ERROR_NOT_SAFEBOOT_SERVICE.

    Translation: You need a service which is not available in safe mode.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/



    Elias wrote:
    > Hi, hope I'm posting this in the right place.
    >
    > I tried installing the service pack a few times on my laptop when it came
    > but it kept failing, producing the error code 8007043C. I haven't been
    > able
    > to find any info on this in searches here.
    >
    > I thought the problem was my hard drive not having enough room so now I've
    > made plenty of space I'm looking to download this update again but can't
    > seem to find it- the one available on the Microsoft website is 435MB
    > (http://www.microsoft.com/downloads/d...isplayLang=en),
    > which it says not to download if I'm just updating one computer (32bit).
    > There is another one it recommends instead for home users that is only
    > 65MB,
    > which it directs to me Windows Update to find except I can't seem to make
    > it
    > appear there!
    >
    > Any ideas how to get ahold of this 65MB update?
    >
    > Thanks
    >
    > (Windows Vista Home Basic, processor AMD Turion 64 Mobile Technology MK-38
    > 2.20 GHz, 958MB RAM - sorry I don't know what other info would be useful)



  6. #6
    Elias Guest

    Re: Vista Service Pack 1 (KB936330) - can't install

    Oh ok that makes a lot of sense actually, thanks- during the 3rd phase of
    restarts the update just would not complete so after spending countless hours
    on it I rebooted and couldn't get the system back outside of safe mode (I
    know you should wait but this was just taking far too long). Doesn't explain
    why the update kept jamming the whole time though...

    Yes, it came to me originally through Windows Update- in my update history
    it's displayed for the 4th and 5th of April with that error code but I lost
    count of the number of times I tried- I *think* it said I needed 10GB free
    and I had that, but not a huge amount more; I basically lost use of my laptop
    for the best part of a few days during the reboot phases.

    Basically I'd just like to try again but can't seem to get the option back...

    "PA Bear [MS MVP]" wrote:

    > Has SP1 been offered to the machine by Windows Update yet?
    >
    > 0x8007043C ERROR_NOT_SAFEBOOT_SERVICE.
    >
    > Translation: You need a service which is not available in safe mode.
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    > AumHa VSOP & Admin http://aumha.net
    > DTS-L http://dts-l.net/
    >
    >
    >
    > Elias wrote:
    > > Hi, hope I'm posting this in the right place.
    > >
    > > I tried installing the service pack a few times on my laptop when it came
    > > but it kept failing, producing the error code 8007043C. I haven't been
    > > able
    > > to find any info on this in searches here.
    > >
    > > I thought the problem was my hard drive not having enough room so now I've
    > > made plenty of space I'm looking to download this update again but can't
    > > seem to find it- the one available on the Microsoft website is 435MB
    > > (http://www.microsoft.com/downloads/d...isplayLang=en),
    > > which it says not to download if I'm just updating one computer (32bit).
    > > There is another one it recommends instead for home users that is only
    > > 65MB,
    > > which it directs to me Windows Update to find except I can't seem to make
    > > it
    > > appear there!
    > >
    > > Any ideas how to get ahold of this 65MB update?
    > >
    > > Thanks
    > >
    > > (Windows Vista Home Basic, processor AMD Turion 64 Mobile Technology MK-38
    > > 2.20 GHz, 958MB RAM - sorry I don't know what other info would be useful)

    >
    >


  7. #7
    PA Bear [MS MVP] Guest

    Re: Vista Service Pack 1 (KB936330) - can't install

    If SP1 isn't offered via Windows Update again, I'd be hesitant to try a
    manual install, Elias. A lot has happened since April and several
    Prerequisite Updates have been released since then.

    Unlimited installation and compatibility support for Vista SP1 is available
    at no charge through 18 Mar-09
    • US:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • CA:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • UK:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • AU:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • Other: http://support.microsoft.com/oas/default.aspx | select Windows
    Vista | select Windows Vista Service Pack 1
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    Elias wrote:
    > Oh ok that makes a lot of sense actually, thanks- during the 3rd phase of
    > restarts the update just would not complete so after spending countless
    > hours on it I rebooted and couldn't get the system back outside of safe
    > mode (I know you should wait but this was just taking far too long).
    > Doesn't explain why the update kept jamming the whole time though...
    >
    > Yes, it came to me originally through Windows Update- in my update history
    > it's displayed for the 4th and 5th of April with that error code but I
    > lost
    > count of the number of times I tried- I *think* it said I needed 10GB free
    > and I had that, but not a huge amount more; I basically lost use of my
    > laptop for the best part of a few days during the reboot phases.
    >
    > Basically I'd just like to try again but can't seem to get the option
    > back...
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> Has SP1 been offered to the machine by Windows Update yet?
    >>
    >> 0x8007043C ERROR_NOT_SAFEBOOT_SERVICE.
    >>
    >> Translation: You need a service which is not available in safe mode.
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    >> AumHa VSOP & Admin http://aumha.net
    >> DTS-L http://dts-l.net/
    >>
    >>
    >>
    >> Elias wrote:
    >>> Hi, hope I'm posting this in the right place.
    >>>
    >>> I tried installing the service pack a few times on my laptop when it
    >>> came
    >>> but it kept failing, producing the error code 8007043C. I haven't been
    >>> able
    >>> to find any info on this in searches here.
    >>>
    >>> I thought the problem was my hard drive not having enough room so now
    >>> I've
    >>> made plenty of space I'm looking to download this update again but can't
    >>> seem to find it- the one available on the Microsoft website is 435MB
    >>> (http://www.microsoft.com/downloads/d...isplayLang=en),
    >>> which it says not to download if I'm just updating one computer (32bit).
    >>> There is another one it recommends instead for home users that is only
    >>> 65MB,
    >>> which it directs to me Windows Update to find except I can't seem to
    >>> make
    >>> it
    >>> appear there!
    >>>
    >>> Any ideas how to get ahold of this 65MB update?
    >>>
    >>> Thanks
    >>>
    >>> (Windows Vista Home Basic, processor AMD Turion 64 Mobile Technology
    >>> MK-38
    >>> 2.20 GHz, 958MB RAM - sorry I don't know what other info would be
    >>> useful)



Similar Threads

  1. Replies: 7
    Last Post: 28-09-2011, 09:20 PM
  2. Replies: 4
    Last Post: 30-01-2010, 01:30 AM
  3. Vista Service Pack 2 Won't Install
    By MrChris- in forum Operating Systems
    Replies: 4
    Last Post: 11-07-2009, 10:16 AM
  4. Replies: 7
    Last Post: 18-06-2009, 12:16 AM
  5. Windows Vista Service Pack 1 (KB936330) Update
    By VauGhna in forum Vista Setup and Install
    Replies: 4
    Last Post: 03-04-2009, 08:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •