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problems trying to install XP service pack 3 KB936929

Windows Update


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  #1  
Old 18-07-2008
Deb 123
 
Posts: n/a
problems trying to install XP service pack 3 KB936929

Morning
I get an error repsonse can't install access is denied and have to undo
changes that have been made. This happens at the point when the download is
trying to update the registry keys. I have automatic updates turned on and
now when I go the the wedsite to check for other updates I get the response
saying unable to do so. The icon is still in the tray saying this update svc
pack 3 needs to be installed.

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  #2  
Old 19-07-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: problems trying to install XP service pack 3 KB936929

Error message when you try to install WinXP SP3: "Access is denied" or
“Service Pack installation did not complete”
http://support.microsoft.com/kb/949377

[See
http://www.winhelponline.com/blog/re...n-windows-xp/]

WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install WinXP SP3
http://support.microsoft.com/kb/950717

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/def...3&gprid=522131

• CA:
http://support.microsoft.com/oas/def...3&gprid=522131

• UK:
http://support.microsoft.com/oas/def...3&gprid=522131

• AU:
http://support.microsoft.com/oas/def...3&gprid=522131

• Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Deb 123 wrote:
> Morning
> I get an error repsonse can't install access is denied and have to undo
> changes that have been made. This happens at the point when the download
> is
> trying to update the registry keys. I have automatic updates turned on
> and
> now when I go the the wedsite to check for other updates I get the
> response
> saying unable to do so. The icon is still in the tray saying this update
> svc pack 3 needs to be installed.


Reply With Quote
  #3  
Old 26-07-2008
Deb 123
 
Posts: n/a
RE: problems trying to install XP service pack 3 KB936929

I ended up contacting the microsoft support address and they were able to
help. They sent a file that reset the registy keys. thanks for your help

"Deb 123" wrote:

> Morning
> I get an error repsonse can't install access is denied and have to undo
> changes that have been made. This happens at the point when the download is
> trying to update the registry keys. I have automatic updates turned on and
> now when I go the the wedsite to check for other updates I get the response
> saying unable to do so. The icon is still in the tray saying this update svc
> pack 3 needs to be installed.

Reply With Quote
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