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Thread: problems trying to install XP service pack 3 KB936929

  1. #1
    Deb 123 Guest

    problems trying to install XP service pack 3 KB936929

    Morning
    I get an error repsonse can't install access is denied and have to undo
    changes that have been made. This happens at the point when the download is
    trying to update the registry keys. I have automatic updates turned on and
    now when I go the the wedsite to check for other updates I get the response
    saying unable to do so. The icon is still in the tray saying this update svc
    pack 3 needs to be installed.

  2. #2
    PA Bear [MS MVP] Guest

    Re: problems trying to install XP service pack 3 KB936929

    Error message when you try to install WinXP SP3: "Access is denied" or
    “Service Pack installation did not complete”
    http://support.microsoft.com/kb/949377

    [See
    http://www.winhelponline.com/blog/re...n-windows-xp/]

    WinXP SP3 - Read all prerequisites for a successful installation
    http://msmvps.com/blogs/harrywaldron...tallation.aspx

    Steps to take before you install WinXP SP3
    http://support.microsoft.com/kb/950717

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada.

    • US:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • CA:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • UK:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • AU:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
    Windows XP | select Windows XP Service Pack 3
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/


    Deb 123 wrote:
    > Morning
    > I get an error repsonse can't install access is denied and have to undo
    > changes that have been made. This happens at the point when the download
    > is
    > trying to update the registry keys. I have automatic updates turned on
    > and
    > now when I go the the wedsite to check for other updates I get the
    > response
    > saying unable to do so. The icon is still in the tray saying this update
    > svc pack 3 needs to be installed.



  3. #3
    Deb 123 Guest

    RE: problems trying to install XP service pack 3 KB936929

    I ended up contacting the microsoft support address and they were able to
    help. They sent a file that reset the registy keys. thanks for your help

    "Deb 123" wrote:

    > Morning
    > I get an error repsonse can't install access is denied and have to undo
    > changes that have been made. This happens at the point when the download is
    > trying to update the registry keys. I have automatic updates turned on and
    > now when I go the the wedsite to check for other updates I get the response
    > saying unable to do so. The icon is still in the tray saying this update svc
    > pack 3 needs to be installed.


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