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Thread: HELP: APPCRASH explorer.exe in Vista

  1. #1
    Join Date
    Jan 2008
    Posts
    3

    sad HELP: APPCRASH explorer.exe in Vista

    I have read so many forums and have not found my answer. My computer started having the following everytime I try to open my computer or click on the desktop:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: explorer.exe
    Application Version: 6.0.6000.16549
    Application Timestamp: 46d235d0
    Fault Module Name: SHELL32.dll
    Fault Module Version: 6.0.6000.16513
    Fault Module Timestamp: 4681d936
    Exception Code: c0000005
    Exception Offset: 000000000015402b
    OS Version: 6.0.6000.2.0.0.768.2
    Locale ID: 1033
    Additional Information 1: 5daa
    Additional Information 2: 55d0f5f1315e1b50803ff13bbf9a191b
    Additional Information 3: 4e8d
    Additional Information 4: 7d38412fd536b2efd1a6bd718dcbf45f

    Your help is greatly appreciated.

  2. #2
    Join Date
    Dec 2007
    Posts
    459
    That SHELL32.dll is from SpyLocked

    Please download this tool to remove it:

    http://spywaresignatures.com/forums/...php?name=&t=36



    SpyLocked Descriptions:

    SpyLocked (also known as SpywareLocked) is counterfeit anti-spyware software. SpyLocked usually installed itself onto your PC without your permission, through Trojan, Virus or fake software. SpyLocked will display fake system alerts or fake security alerts to trick user to buy the Paid Version of SpyLocked.

    To avoid putting your computer at risk, it is important to remove SpyLocked or SpywareLocked thoroughly.

    Manual Removal Instructions:

    Stop SpyLocked Processes:
    (Learn how to do this)
    spylocked.exe

    Unregister SpyLocked DLL Files:
    (Learn how to do this)
    xkrdk.dll
    onwtj.dll
    fyxkaah.dll
    higehsg.dll
    geplxss.dll
    tvomnc.dll
    tahxqcj.dll
    qvjpt.dll
    oyopu.dll (new)
    yronl.dll (new)
    isadd.dll (new)

    Find and Delete these SpyLocked Files:
    (Learn how to do this)
    spylocked.exe
    xkrdk.dll
    onwtj.dll
    fyxkaah.dll
    higehsg.dll
    geplxss.dll
    tvomnc.dll
    tahxqcj.dll
    qvjpt.dll
    oyopu.dll (new)
    yronl.dll (new)
    isadd.dll (new)
    pmsnrr.exe (new)
    pmmnt.exe (new)
    isamntr.exe (new)
    avD.exe (new)
    codecaddon1169[1].exe (new)

  3. #3
    Join Date
    Dec 2007
    Posts
    996
    Where is the file SHELL32.dll on your system?
    What are the properties on that file? Who made it?

    The only reference I saw to this was that that file might be part of
    SmitFraud--
    http://www.download.fi/muutoshistoria/smitfraudfix.cfm
    which leads to--
    http://en.wikipedia.org/wiki/Smitfraud

    I don't know much about this whole Smitty issue, but that's a touch more
    information than it sounds like you had before. Do your tools detect
    SmitFraud... ?

  4. #4
    Join Date
    Jan 2008
    Posts
    3
    Thank you for your help. I am going to try your sugestions. I'll keep you posted.

  5. #5
    Join Date
    Jan 2008
    Posts
    3
    It wasn't SpyLocked.

    Shell32.dll is located in my windows/ system32 folder. Its 12MB and was created in August 2007.

    Thank you for your help.

    This is driving me crazy!!!!!!!!!!!!!!!!!!!!

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