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  #1  
Old 12-12-2012
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Join Date: Nov 2012
Posts: 28
Not able to uninstall Office 2013

My system runs windows 7 and i had installed Office 2013 a week ago. I want to switch back to Office 2010 but for some reason i am not able to uninstall it. I have tried removing it from control panel but nothing happens when i select it and click on uninstall. What can i do now?? Is there any other way of uninstalling it???
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  #2  
Old 12-12-2012
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Join Date: Nov 2011
Posts: 93
Re: Not able to uninstall Office 2013

Are you getting any error message when you are trying to uninstall Office 2013 form control panel??? Does windows uninstalled say this "We're Sorry, Office couldn't be uninstalled" error in Office 2013?. If yes, then let me know about it so that I can suggest you appropriate solution for dealing with that error.
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  #3  
Old 13-12-2012
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Join Date: Nov 2012
Posts: 28
Re: Not able to uninstall Office 2013

No I am not getting any error message as such, like I have mentioned nothing happens when I select it and click on uninstall. I did not had any issue in installing it don?t know what went wrong with it after getting installed. I also wanted to add that I had made clean installation of Office 2013, so I don?t think there might be any instance Office 2010 than might be messing around with it.
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  #4  
Old 13-12-2012
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Join Date: Oct 2011
Posts: 167
Re: Not able to uninstall Office 2013

I think there is some program that is preventing Office 2013 from getting uninstalled. Just close all background programs and try running windows uninstaller ad the stand alone program. You can try disabling your antivirus and other security program while uninstalling Office 2013 as well. Just try out things I have suggested and let me know the response you get, so that I can get better idea of the issue you are going through.
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  #5  
Old 14-12-2012
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Join Date: Nov 2012
Posts: 28
Re: Not able to uninstall Office 2013

I have tried disabling antivirus and other security program and have tried running windows uninstaller as the standalone program as well but no luck. There is something else that is wrong but I am not able to track out the same. Let me know if there is anything else that I can try out further.
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  #6  
Old 14-12-2012
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Join Date: Nov 2011
Posts: 659
Re: Not able to uninstall Office 2013

If you are not able to uninstall Office 2013 form control panel then you can try removing it manually. You can refer to below steps for uninstalling it.

Removing Windows Installer packages:
First open Office 15 installation folder, if you haven?t changed the path while installing it then it should be in C:\Program Files\Microsoft Office 15.
Once you get it, open root folder, open the integration folder and delete all C2RManifest*.xml files
Once you are done with that, go to start, click on run, type ?cmd? without quotes and click on ok. When you see command prompt open, type below commands and hit enter after every command:
cd "C:\Program files\Microsoft Office 15\root\integration"
integrator.exe /U

Removing Office 2013 Preview scheduled tasks:
Open you command prompt again and type below command and hit enter after every command:
"FF_INTEGRATEDstreamSchedule"
schtasks.exe /delete /tn "FF_INTEGRATEDUPDATEDETECTION"
schtasks.exe /delete /tn "FF_INTEGRATEDOffice 15 Subscription Heartbeat"

Ending Click-to-Run tasks from Task Manager:
Open Task Manager, click on Process tab, select below processes one by one and click on end task:
integratedoffice.exe
appvshnotify.exe
firstrun.exe
Setup*.exe

Removing Office 2013 Preview service:
Open command prompt type ?sc delete OfficeSvc? without quotes and hit enter

Deleting Office 2013 Preview files:
Press Windows logo key+R, type ?%ProgramFiles%? click on OK and delete Microsoft Office 15 folder
Type %ProgramData%\Microsoft, click on ok and delete ClickToRun folder
Type %ProgramData%\Microsoft\office, click on OK and delete FFPackageLocker file

Deleting Office 2013 Preview registry subkeys:
Type ?regedit? without quotes in run, click on ok and delete below registry subkeys:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Office 15 - ProfessionalRetail - en-us

Deleting Office 2013 Preview start menu shortcut:
Type ?%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs? without quotes in run and delete Office 2013 Preview folders

Uninstalling Microsoft Office Habanero Local Component and Habanero Supplemental Local Component
Open command prompt, run below command and hit enter after every command
MsiExec.exe /X{50150000-008F-0000-1000-0000000FF1CE} ? For x86 version of Office 2013 Preview on an x64 operating system
MsiExec.exe /X{50150000-007E-0000-0000-0000000FF1CE} ? For x86 version of Office 2013 Preview on an x86 operating system
MsiExec.exe /X{50150000-008C-0000-1000-0000000FF1CE} ? For x64 version of Office 2013 Preview on an x64 operating system
MsiExec.exe /X{00150000-008C-0000-0000-0000000FF1CE}
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