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Thread: Unable to connect VMware view 5 via EVGA Client

  1. #1
    Join Date
    Oct 2011
    Posts
    67

    Unable to connect VMware view 5 via EVGA Client

    I am currently trying to connect to see through EVGA PD02 Zero Client. It does not work. Here is the error message in the event log of connection to the server:

    Code:
    BROKER_POOL_COMANAGER_REQUIRED:
    
    Cannot start from the pool user TestPool Brandl \ sebastian.rumpf: Not available for co-management PCoIP protocol

  2. #2
    Join Date
    Oct 2011
    Posts
    33

    Re: Unable to connect VMware view 5 via EVGA Client

    Did you set the property of VMware View in the PD02? It is one of the last pieces in the setup menu. (No default).If youíre in the menu you require to update the firmware.

  3. #3
    Join Date
    Nov 2010
    Posts
    423

    Re: Unable to connect VMware view 5 via EVGA Client

    Quote Originally Posted by Patcy View Post
    Did you set the property of VMware View in the PD02? It is one of the last pieces in the setup menu. (No default).If youíre in the menu you require to update the firmware.
    I can go, I can choose my pool when you try to connect I get the error. View Connection Server is preparing the desktop.

    Cannot connect to the desktop: There is no gateway for the protocol display. Attempt again, or contact the webmaster if the trouble persists.

  4. #4
    Join Date
    Oct 2011
    Posts
    64

    Re: Unable to connect VMware view 5 via EVGA Client

    That is on an internal network? Has a standard Windows client work? Checked firewall and such? This group is set to PCoIP and RDP? Do you have a firewall?

  5. #5
    Join Date
    Nov 2010
    Posts
    505

    Re: Unable to connect VMware view 5 via EVGA Client

    Quote Originally Posted by !Shea! View Post
    That is on an internal network? Has a standard Windows client work? Checked firewall and such? This group is set to PCoIP and RDP? Do you have a firewall?
    Check the following

    • Internal LAN
    • Windows client
    • Firewall
    • Pool set to PCoIP
    • Server Security

  6. #6
    Join Date
    Mar 2011
    Posts
    544

    Re: Unable to connect VMware view 5 via EVGA Client

    Hello, could have a trouble with the pool and vDesktop establishment, install View Client on a PC or laptop, and attempt to connect from the client view, if the same error happened, so that should solve your troubles side view of the server connection.

  7. #7
    Join Date
    Jun 2011
    Posts
    492

    Re: Unable to connect VMware view 5 via EVGA Client

    This is the client Log file:

    Code:
    ************************* Device Configuration *************************
    Firmware Version: 3.4.0                       Firmware Build ID: rc_tera1_r3_4@11161
    ************************************************************************
    IN VPD:                          mac_addr = 00-1F-BC-0C-B8-1A
    IN FLASH:                   peer_mac_addr = 00-1F-BC-0C-AD-93
    IN FLASH:                      ip_address = 192.168.1.121
    IN FLASH:                    peer_address = 192.168.1.121
    IN FLASH:                     cms_address = 
    IN OFD:                       subnet_mask = 255.255.255.0
    IN FLASH:                         gateway = 192.168.1.6
    IN FLASH:                     primary_dns = 192.168.1.3
    IN FLASH:                   secondary_dns = 192.168.1.4
    NOT FOUND:                 usb_auth_table = [use web interface to view table]
    IN FLASH:                        language = ENGLISH
    NOT FOUND:                   enable_audio = enabled
    IN FLASH:           enable_auto_reconnect = disabled
    IN OFD:                       enable_dhcp = enabled

  8. #8
    Join Date
    Jul 2011
    Posts
    627

    Re: Unable to connect VMware view 5 via EVGA Client

    Well he tried once more on the outside sec. Server. It works .It seems I have to install on my connection windows 2008 R2 Server

  9. #9
    Join Date
    Aug 2011
    Posts
    380

    Re: Unable to connect VMware view 5 via EVGA Client

    Quote Originally Posted by Koman View Post
    Well he tried once more on the outside sec. Server. It works .It seems I have to install on my connection windows 2008 R2 Server
    No I had windows 2008 standard on my broker and an alienated Security Server. Nevertheless now I donít know why my software PCoIP client connects just well.

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