Hello friends, as I am trying to install and also to update the "Open XML File Format converter for Mac 1.2.0". When I do it then it is asking me to quit synchronize services agent. I have search for this and also try to quit from the activity monitor but I am still not able to do it. As it starts straight away whenever I quit the agent thus I am not able to install the update. So please suggest some steps or any method by which I can solve the problem. Thank you.