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Thread: windows explorer has encountered a problem and needs to close. sorry for the....

  1. #1
    Join Date
    May 2011
    Posts
    15

    windows explorer has encountered a problem and needs to close. sorry for the....

    i get this windows error messages at startup. followed by a second error message. when i click debug send or dont send for each message my computer freezes then i have to shut down manually by holding the power button. then i power up my computer again and there are no error messages and it works ok. here are the two error messages:

    windows explorer has encountered a problem and needs to close. sorry for the inconvenience.

    error signature
    appname: explorer.exe
    appver: 6.0.2900.5512
    modname: esarabulezel.dll
    modver: 0.0.0.0
    offset: 00025e4b

    the following files will be included in this error report:
    C:\DOCUME~1\USER~1\LOCALS~1\Temp\a164_appcompat.txt

    followed by a second windows error

    DrWatson Postmortem Debugger has encounterd a problem...

    error signature
    eventtype:BEX
    P1rwtsn32.exe
    P2:5.1.2600.0
    P3:3b7d84a2
    P4:dbghelp.dll
    P5:5.1.2600.5512
    P6:4802a0b2
    P7:0001295d
    P8:coooo409
    P9:00000000

  2. #2
    Join Date
    Apr 2010
    Posts
    173

    Re: windows explorer has encountered a problem and needs to close. sorry for the....

    Hello some day before I was facing similar kind of problem, at that moment I search it on internet and then I follow the steps provide in that link. Just go through that link and follow the all steps and suggestion as they are specified in that link. I solve my issue with this link I hope that you will get appropriate solution by this link. Please go through it and let me know that itís helpful for you or not thank you.
    http://support.microsoft.com/kb/293623

  3. #3
    Join Date
    Oct 2011
    Posts
    1

    Re: windows explorer has encountered a problem and needs to close. sorry for the....

    I too have the same problem ! whenever i try to open a particular folder, this message pops up ! whether i try to report the problem or ignore it, the system gets hanged.. i'm using windows xp with sp3 ! can you guys help !!

  4. #4
    Join Date
    Jul 2011
    Posts
    229

    Re: windows explorer has encountered a problem and needs to close. sorry for the....

    There are ample of threads which are discussed over here. You can go through them to get the proper info. Usually this is a virus issue and to fix this you will need to format your computer completely. There are ways like restoring system in safe mode works most of the time.
    Windows Explorer has encountered a problem and needs to close.
    windows explorer has encountered a problem and needs to ....
    Windows Explorer has encountered a problem

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