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Thread: Error message ‘There was a problem sending the command to the program’ while double clicking Excel 2010 file

  1. #1
    Join Date
    Apr 2011
    Posts
    61

    Error message ‘There was a problem sending the command to the program’ while double clicking Excel 2010 file

    Well I have installed Microsoft Office 2010 on the computer of mine. Whenever I double click on the Excel file I am getting an error message which has been described in the title of this particular thread. The error message can be described as follow ‘There was a problem sending the command to the program‘. I am not having any idea why this particular error message is generating on the computer of mine. any help on this particular matter would be highly appreciated. Thanks a lot in advance.

  2. #2
    Join Date
    Nov 2008
    Posts
    1,259

    Re: Error message ‘There was a problem sending the command to the program’ while double clicking Excel 2010 file

    Looking at the matter which you have mentioned over here I am suggesting following steps which you should try to fix the matter of yours.
    • You should move to C:\Program File\Microsoft Office\Office 12\excel.exe.
    • You have to right click on the exe file of the Excel sheet and the go for Properties and then click on the Compatibility. And you should see that you have checked the Compatibility Mode checkmark.
    • After doing the same Click on the Apply button and then go for Ok button.

  3. #3
    Join Date
    Nov 2008
    Posts
    1,185

    Re: Error message ‘There was a problem sending the command to the program’ while double clicking Excel 2010 file

    I am suggesting a particular solution which you can use to fix the matter of yours.
    • You should click on the Office button and then go for Excel Options and then click on the Advanced.
    • You have to search for the General tab and simply uncheck the checkbox which is named as ‘ignore other applications that use Dynamic Data Exchange’
    • Now simply click on the Ok button and simply close the Exit.
    • Now you should try to open the Excel files by double clicking.

  4. #4
    Join Date
    Nov 2008
    Posts
    1,221

    Re: Error message ‘There was a problem sending the command to the program’ while double clicking Excel 2010 file

    I am suspecting that problem which you have mentioned over here is happening due to corruption of the user profile. Well I am suggesting that you should create a new user profile and see whether you are open to Excel file by double clicking or not. If you are unable to do the same then I am sure that corruption of the user profile was the culprit. You should delete the corrupted user profile and use the newly created user profile on computer of yours.

  5. #5
    Join Date
    Nov 2008
    Posts
    1,022

    Re: Error message ‘There was a problem sending the command to the program’ while double clicking Excel 2010 file

    Many times such problem is happening due to corruption of the Excel file itself. So I am suggesting that you should reinstall the Excel file on the computer. Well you should uninstall the Office and reboot the computer. After rebooting the same you should install the Office 2010 on the computer of yours. I am hoping that the solution which I have mentioned over here would be useful to get the requirement of yours.

  6. #6
    Join Date
    May 2008
    Posts
    860

    Re: Error message ‘There was a problem sending the command to the program’ while double clicking Excel 2010 file

    Looking at the problem of yours I am doubting that this particular problem is occurring due to bug issue. So I am suggesting that you should file a bug report on this particular matter. You should contact the developer and tell them about the error message which you are getting while using this particular software. Also you should provide the information regarding the computer configuration. Well they will work around the problem and fix the bug and they will release the patch after fixing the bug.

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