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Thread: Stuck on a guest account, cannot access windows 7 admin account

  1. #1
    Join Date
    Feb 2011
    Posts
    1

    question Stuck on a guest account, cannot access windows 7 admin account

    I've been using my windows 7 laptop on an administrator account for a few months now. Then i gave it to my sister to use for a day and now that account is stuck on a guest account. I can't install anything or run certain programs. I've confronted my sister and she has no idea what she did. I don't have another admin account on the computer. How can I change it back?

  2. #2
    Join Date
    Dec 2007
    Posts
    2,291

    Re: Stuck on a guest account, cannot access windows 7 admin account

    You can try to follow the below method to solve your issue:
    • Youu need to first set your BIOS so that it uses the DVD drive as its primary boot device.
    • Then boot the machine with your Windows 7 Repair CD.
    • After that press a key if prompted to boot from the DVD.
    • Late on select "Safe Mode Command Prompt" when prompted.
    • Then log on as Administrator if prompted.
    • Select Repair when prompted.
    • Select System Restore when prompted.
    • Set Windows back to a point before this problem occurred.
    • When finished, remove the CD before rebooting the system.

    In Step 2 you could also use your Windows 7 installation DVD. The subsequent steps are similar to the ones above.

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