Hello All! My sister has a computer with Windows Vista Premium. Her computer was recently infected with a malware called "Security Tool." The only way I could remove it was to restore her computer to a month back before she got infected. Everything is okay now.
Only problem is that I'm trying to download a McAfee anti-virus cd that we bought at Wal-Mart, but it won't download! The computer will recognize the cd, ask us if we want to trust the source and we say yes. Then we click on the little box to run the program, but nothing happens. What can we do? I've even tried going to run and doing it that way, or to my computer and opening the cd that way, but it won't go past the run command. The cd-rom drive is working fine.
What could be the problem? She's also having problems removing an old Norton anti-virus software that came with the computer and some other kind of security software that came with it too. Are these problems linked?
Thank you in advance for your help!
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