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Thread: Unable to open Windows live mail

  1. #1
    Join Date
    Sep 2010
    Posts
    1

    Unable to open Windows live mail

    I cant open my windows mail email any more keeps givieng me the following message I have followed the instructions several times but still keep getting the message even though nothing is still running

    "Windows mail could not be started because another instance of it is still running on your computer.Please log of windows,and then restart Windows mail.If the problem presistssave your work,and then restart your computer."

    Checked the system there is nothing running and have followed these steps sevral times any ideas?

    cheeMikers

  2. #2
    Join Date
    Mar 2010
    Posts
    202

    Re: Unable to open Windows live mail

    This is because there is some application which is not allowing Windows Mail to shutdown completely. Check the system tray near clock. Run Task Manager and kill all processes. Then click on start > run > msconfig and in that go to start service. Click on Non Microsoft Service and disable all those which are listed in that. If still the issue is there then you can install Hijackthis to find out the unknown application running in your system.

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