Outlook 2003 'Contacts Error

[goreilly]

When I attempt to add a contact to Outlook I get an error message stating "A new entry could not be added. Please use the contacts module to create this entry". I am running Outlook on Windows 7.

I am not sure what they mean by the "Contacts Module" but if it is the Address book option under the Tools menu, that does not work either.

Thanks,

Greg O'Reilly

[EINSTEIN_007]

Are you able to send and receive emails? Are you using an Exchange?

1. Update Outlook 2003 to SP2 and latest hotfixes
http://www.microsoft.com/downloads/d...displaylang=en

2. If no joy, register two important Outlook files. Go to Start > Run and type regsvr32 OLE32.DLL
Do the same for INETCOMM.DLL

3. An addin may interfering. Disable Outlook Addins. Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the addins.

4. Check if an external program running in the background is interfering with Outlook. Check Firewall, antivirus, antispyware, antispam, and all Norton programs. Disable these programs one at a time.

5. If no joy, create a new Outlook profile.
http://www.outlook-tips.net/howto/profile.htm

6. Repair Outlook. With Outlook open, go to Help > Detect and Repair.

7. If no joy, reinstall Outlook. Go to Add/Remove Programs and highlight Microsoft Office. Click on Install/Uninstall. A menu will pop allowing you to choose repair or reinstall.