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Thread: MS BPOS Office Communicator and phone systems

  1. #1
    Join Date
    Dec 2009
    Posts
    44

    MS BPOS Office Communicator and phone systems

    I have installed the MS BPOS Office but when i am getting into the Office communicator option i found that the "Enable integration with your phone system" is not allowed. It is grayed out and does not allow the selection of the same. So if any one is having solution for same then please let me know about it. Thanks in advance.

  2. #2
    Join Date
    May 2008
    Posts
    3,316

    Re: MS BPOS Office Communicator and phone systems

    As per your query let me tell you that it is not possible to select the "Enable integration with your phone system" as it is not yet integrated into the Microsoft Online version of office communicator and phone system. Microsoft is not yet implemented the same into the MS BPOS Office. Hope that Microsoft will resolve the same.

  3. #3
    Join Date
    Apr 2008
    Posts
    4,088

    Re: MS BPOS Office Communicator and phone systems

    I think that there might be possibility that the group policy is not implemented properly and that is why you are getting the issue with the same. So if you wanted to work with the issue the i will advise you to remove the group policy and see whether it is working with the problem of yours or not. I hope this will help you.

  4. #4
    Join Date
    May 2008
    Posts
    588

    Re: MS BPOS Office Communicator and phone systems

    I think that there might be some issue with the Registry entry of the MS BPOS so if you are having any issue with the same then i will advise to go with the below given step and see whether it is working with you or not.

    1. Click on Start
    2. Click on Run
    3. Type rgedit and hit enter
    4. Navigate to "HKCU\Software\Microsoft\Communicator\ControlPhone "
    5. Go to Phone Integration > Enable integration
    6. Set the value to '1'
    7. Thats it!!!!

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