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Thread: Adobe survey crashed my browser

  1. #1
    Join Date
    Apr 2010
    Posts
    75

    Adobe survey crashed my browser

    I was just going through the adobe forums and suddenly i got one pop up offering to complete a survey on the Adobe site. I thought to complete it by going to the adobe's website so it requested to enable javascript, As soon as i clicked for enabling it, My browser got crashed. I am using a Mozilla Firefox browser on my system.

  2. #2
    Join Date
    Mar 2009
    Posts
    1,588

    Re: Adobe survey crashed my browser

    Even i have got the pop up on my system for adobe survey when i was on an adobe forum. I clicked on YES and then i noticed that nothing happened. It directly took me to the threads. I do not know that what was the problem here but i guess there would be something wrong from adobe's end itself. Anyway, I have never faced any problem after rebooting my system.

  3. #3
    Join Date
    Jan 2008
    Posts
    3,755

    Re: Adobe survey crashed my browser

    It might happen that your browser would not be supporting for the scripting languages because of which your browser got crashed other wise it would have taken you back to the forums page. Anyway, I think you should try using your browser again and i think there should not be any such problem now. If some web page asks you for running scripts then you may try for running them but be prepared to get crashed.

  4. #4
    Join Date
    Apr 2008
    Posts
    4,642

    Re: Adobe survey crashed my browser

    I suggest you to never respond to such pop ups as there might be something wrong which might make your browser infected and hence from the browser, An infection can come into your system. You should never believe on such pop ups as it seems to be from an adobe but it might not be genuinely from them. So be careful from the next time as spreading the viruses through pop ups has been increased since last 1 year.

  5. #5
    Join Date
    May 2008
    Posts
    4,345

    Re: Adobe survey crashed my browser

    I have seen the same freezing on my google chrome browser when i got adobe survey pop up on it. Actually i did not felt anything wrong about it but when i clicked on YES then my browser stopped responding. I traced this behavior to AdBlock Plus being enabled. Disabling it fixes it. I suggest all of you to disable such features on your browser which will surely solve this problem.

  6. #6
    Join Date
    May 2008
    Posts
    4,831

    Re: Adobe survey crashed my browser

    I have seen such problem many times on my browser. Actually this survey kind of pop ups runs some special scripts on our machine which makes it very much busy system and sometime your browser just crashes and hence you do not know that the survey has been over or not. By this way, Many viruses comes in to your system and then you face problems after reboot your system as they spread up themselves at the time of booting the system.

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