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Thread: clicking Office program icon opens Windows Installer

  1. #1
    Join Date
    Mar 2010
    Posts
    2

    clicking Office program icon opens Windows Installer

    Whenever I click on an Office program icon the Windows Install begins and hten the Office Config box pops up and tries to reinstall the program. How do I stop this.

  2. #2
    Join Date
    Apr 2008
    Posts
    4,642

    Re: clicking Office program icon opens Windows Installer

    You have to use following steps to fix the problem.
    1.First go to Start button -> now select Run option and then type in:
    msiexec /unregister
    Now press enter.

    2.After this again click on Start button -> now select Run option and then type in:
    msiexec /regserver
    Now press enter.


    After this if you still have the same problem then go to following link to clear the installer database using "Windows Installer CleanUp Utility"
    http://support.microsoft.com/kb/290301

  3. #3
    Join Date
    Mar 2010
    Posts
    2

    Re: clicking Office program icon opens Windows Installer

    TY for you help

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