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  #1  
Old 17-02-2010
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Join Date: Jul 2009
Posts: 96
iTunes unexpectedly quits on Windows 7

Hi,

I have installed itunes on Windows 7,. From few day's when I connect my ipod to itunes, it unexpectedly quits without giving the error. I have even tried to reinstalling both itunes and iPod software but the same issue again. Does any one know why iTunes for Windows 7 unexpectedly quits ???
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  #2  
Old 17-02-2010
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Join Date: May 2008
Posts: 588
Re: iTunes unexpectedly quits on Windows 7

Try to create a new user account :

1. On the menu HomeSelect Control Panel.
2. Open Add or remove user accounts (if using Classic view in Windows Vista, open User Accounts. Then open Manage another account).
3. Click on Create a new user account and follow the instructions to complete the account setup.
4. Once you create a new account, select Logout menu Home.
5. Sign in with your user account you just created.
6. Open iTunes and determines if the problem persists you had with this new user.
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  #3  
Old 17-02-2010
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Join Date: May 2008
Posts: 347
Re: iTunes unexpectedly quits on Windows 7

Try removing modules iTunes, Third-party modules can cause many problems, especially if they are not updated to be compatible with new versions of iTunes. ITunes modules are stored in the following location:
C:\Users\username\AppData\Roaming\Apple Computer\iTunes\iTunes Plug-ins
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  #4  
Old 17-02-2010
Zoe Zoe is offline
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Join Date: May 2008
Posts: 152
Re: iTunes unexpectedly quits on Windows 7

There are few files that is used by itunes to store settings and preferences may be damaged and cause problems. iTunes keeps two folders preferences. Move one of the folder to the desktop and see if the problem persists. In this case, it returns the folder to its original location and remove the second folder. The location of the two preference folders are:

* C:\Users\username\AppData\Local\Apple Computer\iTunes
* C:\Users\username\ AppData\Roaming Apple Computer\iTunes
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  #5  
Old 17-02-2010
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Join Date: Mar 2008
Posts: 151
Re: iTunes unexpectedly quits on Windows 7

Check the content files with problems, Sometimes, a particular audio file can cause iTunes to quit unexpectedly or stop responding when analyzing information for playback without pause intervals. To determine which files can cause the problem, follow these steps:

1. Quit iTunes.
2. Navigate to the iTunes folder:
* Windows 7 - C:\users\username\My Music\iTunes
3. ITunes Library.itl move the file to your desktop.
4. Open iTunes. You should not see any content on iTunes.
5. On the menu FileChoose Add Folder to Library.
6. Navigate to the folder where your music is located. Usually found in
* Windows 7 - C:\users\username\My Music\iTunes\iTunes Media
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  #6  
Old 17-02-2010
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Join Date: May 2008
Posts: 116
Re: iTunes unexpectedly quits on Windows 7

If the problem is solved using the following steps, you should be able to use the System Configuration utility to enable the system services and third-party startup items one by one (by clicking), restart the computer after activating the new elements of each. This way you can determine which System Service or Startup Item which is causing the conflict. You can activate all system services and startup items at once again by selecting the option "Normal Startup" in the tab select "General" in System Configuration Utility. It may be, however, that the problem may then occur again.
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