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  #1  
Old 12-02-2010
J.
 
Posts: n/a
Windows XP fails to install KB976881 and KB977713

Updates keep tabove security updates but they fail to install everytime. How
can I see if they are office updates that I require and if so how do I get
them to install

Thanks...
J.
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  #2  
Old 11-05-2011
Member
 
Join Date: Mar 2010
Posts: 310
re: Windows XP fails to install KB976881 and KB977713

You can know about KB976881 and KB977713 by searching them on Internet or by searching them on the official website of Microsoft. I have done the searching for your and i came across the fact that KB976881 is an update for Microsoft PowerPoint 2003 and it solves the vulnerability which exists when a maliciously modified document is opened. Whereas the KB977713 is an update for Microsoft Office Outlook 2003 Junk Email Filter. The simplest way of installing them in your system in spite of failing to do so several times is to first uninstall Microsoft Office 2003 from your system. Remove all the related files and then reinstall Microsoft Office 2003. Once you have done the installation, try installing these two updates. They will be installed and will work fine.
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