Quicktime does not work

[Santosh24]

Hi,

I'm using Windows 7 x 64, is a fresh installation.I installed latest iTunes and QuickTime. ITunes works except video game again. Quicktime player will not start. I have the turning circle of a couple of seconds, then there is simply nothing. I reinstall / repair and both Quicktime and iTunes several times, did a repair installation of new version of QuickTime installed, nothing changes.

[AugieBenDoggie]

What do you see (instead of video) in iTunes when you go to play a video ??? I had the same problem, What you need to do is, Open QT, go to Edit - under Preferences, select QT - Advanced video and choose Safe Mode instead of DirectX, under Media Types check Enable playback of Flash tracks. This worked for me and some others, but it works for some others who had problems.

[HellBoy21]

Remove the Quicktime completely then reinstall it again :

1. Quit QuickTime Player.
2. Select Control Panel from the Start menu.
3. Choose a program in Control Panel. The Programs and Features window appears.
4. In the Classic View of Control Panel, click Programs and Features.
5. Select QuickTime from the list of currently installed programs and then click Remove.
6. If you are asked if you want to remove QuickTime, click Yes.
7. If the reversal of the installation is complete, you must restart the computer when prompted.
8. Other indications of QuickTime in Programs and Features (if any) should be removed.

[Santosh24]

I have uninstalled / reinstalled several times without success.

Here is the error related info:

Name of the faulting application QuickTimePlayer.exe Version: 7.64.17.73, time stamp: 0x4aa2143b
Name faulting module: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Offset error: 0x0002ef2b
Process ID failed: 0x13f0
Start time of the faulting application: 0x01ca6783dbe07072
Path of the faulting application: D:\Program Files\QuickTime\QuickTimePlayer.exe
Path faulting module:C:\Windows\SysWOW64\ntdll.dll
Report ID: 1c0f5272, D377-11de-9215-000272c48af1

[Trojan123]

Quicktime does not working may be due to some problem with itunes, try to install QuickTime through the following steps:

1. Download the latest edition of QuickTime for Windows (make sure you select the option without iTunes)
2. Choose to save the file to disk, double click the file. Exe and install QuickTime
3. After QuickTime is installed correctly, iTunes downloads again, the choice to save the file. Double-click the iTunes installer. Exe and proceed with the installation.