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Thread: Backup Error 0x81000038 in windows 7

  1. #1
    Join Date
    Dec 2009
    Posts
    54

    Backup Error 0x81000038 in windows 7

    Whenever i try to backup my system i am getting an error code . I tried this with both the internal and the external drive i tried to reboot the system in order to get this system solved but that could not help me Please help me so that i can get rid of this backup Error code 0x81000038. Any help regarding this matter would be appreciated.

  2. #2
    Join Date
    Apr 2008
    Posts
    4,644

    Re: Backup Error 0x81000038 in windows 7

    Firstly i would like to know whether you are having an internal or external drive. Also specify that which one of them are you disconnecting or you are disconnecting both the drives. But don't bother about that i think that when you will re-connect the drive again this will solve your problem. So i hope this resolved the issue soon.

  3. #3
    Join Date
    May 2008
    Posts
    4,574

    Re: Backup Error 0x81000038 in windows 7

    This issue always arises when you try to enumerate the folders such as downloads , contacts, I don't think that the erroro is related to target device anyway. Before coming top a solution i would like to see the etl files can you post it across. Hence i am mentioning the procedure to get the etl file below:

    1.Go to Run type in regedit.exe
    2.Now, Move to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsBackup]-> right click and say "export" and send across the exported file.
    3.Again repeat the step 1 and goto [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders] -> right click and say "export" and send across the exported file.

  4. #4
    Join Date
    May 2008
    Posts
    4,834

    Re: Backup Error 0x81000038 in windows 7

    In this matter i would advice you to exclude the Additional locations from the UI. To exclude it follow the steps which are mentioned below :

    * Change settings->Select target->let me choose->
    * expand each user's nodes-> exclude additional locations
    * Save these settings .
    * Backup now

  5. #5
    Join Date
    Apr 2008
    Posts
    4,089

    Re: Backup Error 0x81000038 in windows 7

    I had faced the similar problems in the past but was unable to get rid of it. So in desperation i tried to exclude the Additional locations of the UI. That really did the trick hence i follow the steps below:

    1.Go to change settings and select the target
    2.Then you will have to expand the user nodes and after that exclude the additional locations
    3.Save it and now the backup will definitely succeed

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