Hyperlink issues in outlook with windows 7

**Bindusar** · 08-12-2009

Hello. Well I am using Microsoft Outlook 2007. The problem is that I am not able to redirect or use the hyperlinks of outlook to process. It is not working. It has stopped working since I upgraded my system from Windows XP to Windows 7 operating system. I do not know what could have happened. Please help me out with a solution for the same.

**Macarenas** · 08-12-2009

The problem that you are not able to redirect or use the hyperlink in MS outlook after been upgraded to windows 7 might be due to the Browser issue. This can be an issue with the browser that your might be using. The browser might not compatible with the operating system as it may lack some features. Try upgrading the browser or install the missing add-ons to it. This will help you out.

**kattman** · 08-12-2009

Supposingly you are using Internet explorer the settings to which you need to make changes is as follows:

1) Click the start menu and type the command inetcpl.cpl in the open box
2) Hit enter and then open the internet option window thereafter.
3) Open the Advanced tab option.
4) Click on the reset button or option this would reset the internet explorer settings.
5) Click again to confirm the process been executed.
6) Close the window and open the internet option again.
7) Uncheck the third party extension that has been enabled.
8) Then click on general tab and then click on the Use blank button under home page section. Now apply and ok.
9) Now goto the programs tab and click Make default button.
10) Close the browser.

This should make the things to work.

**ThoMas321** · 08-12-2009

The issue could be resolved easily by changing or modifying the appropriate settings in the users registry. Follow the certain steps to set the registry key.

1) Go to start and open run command.
2) Type regedit and click ok.
3) now locate the following HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
4) Click the command folder mentioned.
5) Click on export on the file.
6) Save the file by specifying a unique name and click save.
7) Now quit the Registry editor.