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Thread: Error 2096 while starting QuickTime or iTunes

  1. #1
    Join Date
    Jul 2009
    Posts
    55

    Error 2096 while starting QuickTime or iTunes

    Hi,

    I can not start my ipod touch because clicking on the quicktime itunes fails, the results of the pop-up "quicktime failed to initialize (error -2096). Quicktime is required to run itunes. Please reinstall itunes." What to do ????

  2. #2
    Join Date
    May 2008
    Posts
    353

    Re: Error 2096 while starting QuickTime or iTunes

    To resolve error 2096, Disable the QuickTime compatibility mode :

    1. right-click quicktimeplayer application (located in C: \ Program Files \ QuickTime) and select Properties from the menu
    2. In the Properties window, click the Compatibility tab
    3. Uncheck the option "Run this program in compatibility mode for:"
    4. Click Apply.
    5. Close the Properties window.

  3. #3
    Join Date
    Feb 2009
    Posts
    49

    Re: Error 2096 while starting QuickTime or iTunes

    I have the same problem of error 2096 and more that I uninstalled the itunes like 10 times, installed older versions, I used the cclenear, the Windows Install Clean Up, updated windows etc etc etc, I can not get work. The error apparently started when you install a codec for dvd, however, and even uninstall it and restore it to an earlier date of the codec and even so, there is no way to open itunes. The strange thing is that before if it worked to perfection,

  4. #4
    Join Date
    May 2008
    Posts
    244

    Re: Error 2096 while starting QuickTime or iTunes

    Please make sure compatibility mode is disabled in the Compatibility tab of the properties for iTunes.exe. Try these steps to turn Windows compatibility mode off:

    1. Quit iTunes.
    2. Windows XP and Windows 2000: On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    Windows Vista and Windows 7: On the Start menu, click Computer.
    3. In My Computer, open the C:\ drive (or whichever disk your Windows is installed on).
    4. Open the Program Files folder or "Program Files (x86)" if you are using a 64-bit version of Windows Vista or Windows 7).
    5. Open the iTunes folder.
    6. Right-click on the iTunes application (iTunes or iTunes.exe) and from the shortcut menu, click Properties.
    7. Click the Compatibility tab.
    8. Deselect the checkbox under Compatibility mode if it's selected.
    9. Click OK.
    10. Open iTunes and play a song.

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