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Kaspersky 2010 wont install

Windows Software


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  #1  
Old 14-10-2009
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Join Date: Apr 2009
Posts: 107
Kaspersky 2010 wont install
  

I recently download Kaspersky 2010 but when i try to install it on my windows xp computer it gives error "You must restart your computer before proceeding with the installation.” Any help will be extremely appreciated.

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  #2  
Old 14-10-2009
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Join Date: May 2008
Posts: 4,829
Re: Kaspersky 2010 wont install

  • Download the archive kavremover10.zip
  • Unpack the file kavremover10.exe from the archive
  • Run the file kavremover10.exe
  • Enter the code.
  • Click the Remove button.
  • Wait until a dialog window informs you of successful product removal
  • Click OK.
  • Reboot your computer.
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  #3  
Old 14-10-2009
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Join Date: Dec 2008
Posts: 371
Re: Kaspersky 2010 wont install

Check if you have avp6_post_uninstall keys anywhere in the registry, and if you need to delete it. Go to Start > Run > Type regedit and click OK button > Navigate the key : HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab if so delete it too.
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  #4  
Old 14-10-2009
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Join Date: May 2008
Posts: 4,339
Re: Kaspersky 2010 wont install

Are you sure that it's a genuine copy that you are trying to install. Before you begin to install Kaspersky Internet Security 2010 on your computer, make sure that you have removed your previous antivirus software. Check this guide for more information : Kaspersky Internet Security 2010
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