So, someone said it was a virus, a worm. My AVG doesn't open, nor does Windows Defender. I'm unsure of how to rid my system of this virus without being able to run programs.
I can't get my windows identification number as no programs will run... automatically, I'll have to pay for Windows support - something I don't want to do.
I backed up my files to a hard drive; the ones I thought were important. Does this mean that I now have a virus upon that hard drive as well? If so, the question becomes of how to get the virus off?
Could there be another reason for the error? In the past, my system worked completely fine. I didn't do anything to get the virus.
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