The other day our laptop was lucky enough to experience the "blue screen of death." I got past this by re-installing Windows XP. However, now I can't get on the Internet. We have a Drivers disc, but when we try to install the drivers, or "extract" the information, it won't follow through.
Does anyone have any idea what could be wrong?
Also, is it at all possible to retrive a file that was on the computer before I re-installed Windows?
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