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IE7 Printing problems with hp 3005xsince SP2

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  #1  
Old 24-07-2009
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Join Date: Jul 2009
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question IE7 Printing problems with hp 3005xsince SP2
  

In my company we use since Feb. 2009 many hp Laserjet 3005x placed on a Windows 2003 R2 Server. As client we use Vista and everything works well. ince the last weeks we got a mysterious problem. We can't print pages using the IE7- always blank pages. The same pages, on the same clients with Firefox (experimental, 'cause our company policys don't alow the Firefox - please no questions) means no problems. Because of a long time of god working, something at the IE7 or the Vista must have changed. Need help - please

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  #2  
Old 24-07-2009
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Join Date: Aug 2007
Posts: 1,098
Re: IE7 Printing problems with hp 3005xsince SP2

Does this problem you have observed after updating your windows service pack ?
because problem can be there is conflict between

1. antivirus + updated service pack + printer
2. service pack + printer + ie7

try this :

uninstall drivers of printer and install updated drivers from web
disable antivirus ,firewall and install drivers
else update to ie8 if possible but i think there is no problem with ie7
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  #3  
Old 24-07-2009
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Join Date: May 2008
Posts: 4,559
Re: IE7 Printing problems with hp 3005xsince SP2

Just update your printer driver. Go the official site of your laser printer and download vista compatible drivers. Update it and then set your printer settings in the Internet Explorer. That can be due to some driver issue only. Because as your printer is working fine in other thing.
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  #4  
Old 24-07-2009
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Join Date: Dec 2008
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Re: IE7 Printing problems with hp 3005xsince SP2

Refer to following threads with same kind of issue:

http://forums.techarena.in/vista-print-fax/643671.htm
http://forums.techarena.in/vista-print-fax/989894.htm
Cannot print from Internet Explorer 7
http://forums.techarena.in/vista-print-fax/867289.htm
Can't print from Internet Explorer

Hope this helps.
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