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Hotmail won't load, Can't access hotmail account

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  #1  
Old 21-07-2009
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Join Date: Nov 2008
Posts: 69
Hotmail won't load, Can't access hotmail account
  

Hi,

Any page on the internet works for me except for hotmail.com. Hotmail won't load, I can't access hotmail account. It seems as though it loads up, but then just appears blank. also when I use messenger and click on Mail it won't open up it just keeps showing a blank page. However, when I do it takes me to a page that says to enter my password and re-agree to all the privacy statement. I'm on a wireless connection, but it won't load when I plug straight into my wireless port either. Please help.

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  #2  
Old 21-07-2009
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Join Date: May 2008
Posts: 353
Re: Hotmail won't load, Can't access hotmail account

This is a big problem at the moment, which i have had myself ,but have located the fix for it.Try uninstalling and reinstalling it . Run a spyware program and make sure you dont have any viruses.
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  #3  
Old 21-07-2009
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Join Date: May 2008
Posts: 390
Re: Hotmail won't load, Can't access hotmail account

Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL.
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  #4  
Old 21-07-2009
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Join Date: May 2008
Posts: 376
Re: Hotmail won't load, Can't access hotmail account

You need to clear your IE cache and cookies, open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button.
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  #5  
Old 01-01-2011
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Join Date: Jan 2011
Posts: 1
Re: Hotmail won't load, Can't access hotmail account

This morning, and at several other times in the past, I was not able to access my inbox in Hotmail. During those times, though, I was able to access hotmail folders through their mobile.live.com which is for mobile devices.

You can, however, access that mobile.live.com though Firefox by spoofing.

When in firefox install the add-on "Modify Headers" which is available at
https://addons.mozilla.org/en-US/firefox/addon/967/

Then, after you restart Firefox you would go to Tools and click on "Modify Headers" to open its configuration window
Use drop down box near the top left to click "add"
In first box type in User-agent
In second box type in:
Mozilla/5.0 (SymbianOS/9.2; U; Series60/3.1 NokiaE51-1/100.34.20;
Profile/MIDP-2.0 Configuration/CLDC-1.1 ) AppleWebKit/413 (KHTML, like
Gecko) Safari/413
Save by hitting "Add" on the right.
That User agent is now showing a green light as it is enabled.
and close the "Modify Headers" window

Your Firefox is not going to spoof as a mobile device. When you want to disable that feature, just go to tools and click on "Modify Headers" and "Disable All" on the right and the user-agent will show a red light and your Firefox will be back to normal. Then close the "Modify Headers" window.
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  #6  
Old 20-10-2011
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Join Date: Oct 2011
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Re: Hotmail won't load, Can't access hotmail account

Ive tried many things and nothing worked, but besides hotmail loading a blank page I also noticed WMP not loading, and assumed it was a java script error, or registry error, in any case the following fix worked for me instantly.

1. Click Start, click Accessories, then right click on the picture of Command Prompt and choose "run as" then choose administrator and type the password to logon as admin.,
2. Then type regsvr32 jscript.dll, and then hit enter.

3. Next type regsvr32 vbscript.dll then hit enter.

4. Now type exit and hit enter. Now try hotmail, and media player and it should work.

Hope it helps

Last edited by Chessfork : 20-10-2011 at 01:49 AM. Reason: mispelled and forgot some instrcutions
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  #7  
Old 09-02-2012
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Join Date: Feb 2012
Posts: 2
idea Re: Hotmail won't load, Can't access hotmail account

Basically you can skip the first couple of steps and just open the cmd prompt and enter the following:

step1: type - "netsh int ip show int" without quotes. Press enter.
step2: take note of you current MTU value of your Loopback Pseudo-Interface 1
(if it is greater that 1500, it needs to reset to 1500 - mine was f*ckin hoooge, like 1000000 larger than it was supposed to be, making packet retrieval/submission to hotmail, msn and other related sites impossible).
step3: type - "netsh int ip set interface <Idx value here> (it should be 1) mtu= <MTU setting> (it should be 1500) store=persistent", all without " <> or ().

e.g
netsh int ip set interface 1 mtu= 1500 store=persistent
Press Enter

step4: type - exit. Now restart your pc.

Worked for me! Enjoy

Last edited by Maqbool : 09-02-2012 at 01:12 PM. Reason: External Links Not Allowed, Removed The Same.
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  #8  
Old 20-02-2012
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Join Date: Feb 2012
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Re: Hotmail won't load, Can't access hotmail account

Hi Wifirex

Did all you said, but it didn't fix the problem - blank page still. Managed to access it via Firefox, but I can't Reply or do New emails. What is going on? I have Vista, if that is of any consequence.
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  #9  
Old 20-02-2012
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Join Date: Feb 2012
Posts: 2
Re: Hotmail won't load, Can't access hotmail account

I'm not too sure if Vista operates differently on this matter. Just to make sure, what websites exactly can't you access? What was the MTU value you had? If MSN, Hotmail, Windows owned sites and email send/retrieval from LiveMail is the majority of what you can't access, do my fix again. I did it 2 or 3 times to get the fix to work, even though my MTU was stating 1500 bytes as the packet size after doing the first fix. By the way, the first fix only worked for a few hours before I had the same problem again, but after resetting the MTU once or twice more, I haven't had the issue since.
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  #10  
Old 20-02-2012
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Join Date: Feb 2012
Posts: 13
Re: Hotmail won't load, Can't access hotmail account

What web browser and version are you using?
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