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Outlook Express will not open jpegs but will open word and ppt files

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  #1  
Old 07-07-2009
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Outlook Express will not open jpegs but will open word and ppt files
  

I have a a client who is using outlook express he is able to open word and other attachments but not graphic file such as jpegs. I had him disable the security checks within OE and even the spam filter from Symantec that he is using still unable to open jpeg files
Please Help

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  #2  
Old 07-07-2009
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Re: Outlook Express will not open jpegs but will open word and ppt files

Try cleaning the Outlook Secure Temp Folder.
http://www.howto-outlook.com/faq/securetemp.htm
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  #3  
Old 07-07-2009
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Re: Outlook Express will not open jpegs but will open word and ppt files

Refer to this Microsoft guide : Cannot Open .jpg Attachments in Outlook Express

Hope this will help.
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  #4  
Old 07-07-2009
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Re: Outlook Express will not open jpegs but will open word and ppt files

I will give your suggestions a try thanks for the help
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