I have decided to upgrade from Exchange 2003 to Exchange 2007. I have notice that for the Windows users, the upgradation was transparent. For the Mac users it was not so transparent. Our Entourage clients are set up exactly the same. To be clear, it's not that their free/busy info isn't available, it's they can't access it for anyone. The specific users have the problem consistently on any machine.The same accounts that can't view free/busy, fail the Entourage auto account setup process, but succeed with the Outlook 2007 auto account setup process.
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