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  #1  
Old 09-04-2009
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Join Date: Mar 2009
Posts: 33
Memory Leak Problem

Hi all!

I have a problem of memory leak with an ID 2019 showing every 2 days & windows stop working.

I used poolmon to get a log file as instructed by the Microsoft.

Can anyone Help...!
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  #2  
Old 09-04-2009
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Join Date: Apr 2008
Posts: 4,641
Re: Memory Leak Problem

Here is the Microsoft article for your problem it may definitely help you...!

Link
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  #3  
Old 09-04-2009
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Join Date: May 2008
Posts: 3,313
Re: Memory Leak Problem

Event ID: 2019
Source: Srv
Description: The server was unable to allocate from the system nonpaged pool because the pool was empty

This can be caused by a memory leak either in an application or this behavior can occur when a TCP/IP process attempts to open a nonexistent or unsupported socket. When this occurs, the NTFS file system may leave unreferenced file control breaks in memory after it gains access to the attribute list, resulting in a memory leak.

Do you have the latest ROM installed...?

Do you have the latest network drivers installed...?

Let me know if this problem does not clear up?
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  #4  
Old 09-04-2009
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Join Date: Apr 2008
Posts: 2,139
Re: Memory Leak Problem

According to, this problem has been identified as an issue that affects Visual Basic 6.0 n-Tier applications that are using COM+ packages that have been exported as an "Application Proxy" and installed on a client "Citrix" server. The "Authenticated Users" group must be given the "Impersonate a client after authentication" user right. This can be achieved in Administrative Tools -> Local Security Policy -> Local Policies -> User Rights Assignment.

Without the right the "Services.exe" process (which runs the COM+/DCOM sub system) will start to eat up Non-Paged Pool memory until it is gone, causing the Server to quit responding. This error is logged to the system event log.

To resolve this issue, identify the user account that is used to run the AFS Packages, and then assign the "Impersonate a client after authentication" user right to that user account. To do this, follow these steps:

1. Click Start, point to Programs, point to Administrative Tools, and then click Local Security Policy.

2. Expand Local Policies, and then click User Rights Assignment.

3. In the right pane, double-click Impersonate a client after authentication.

4. In the Local Security Policy Setting dialog box, click Add.

5. In the Select Users or Group dialog box, click the user account that you want to add, click Add, and then click OK. (Adding the user group "Authenticated Users" fixed our issue.

6. Click OK.
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