Cannot sign into Windows Live Messenger 2009

[Capers]

Hello friends,

I have recently install Windows Live Messenger 2009 on my PC and i am it doesn't allow me to Log-in and at the same time i am getting the error 8e5e0408 .

Can any one help me out with this issue.

Intel Core 2 Duo 2.8 Ghz
G31 Asrock Motherboard with Intel chipset
512 mb RAM
80gb HDD

[Macarenas]

Try to follow the below steps:-

1. Click on Start.
2. Type regedit in run option.
3. Registry window would get open
4. Now Navigate to the following Location
   
   • HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
5. Delete the folder called MSN Messenger
   
6. After this MSN Messenger Live will login as normal

[Capers]

I try to do it but it is not working for me.

Intel Core 2 Duo 2.8 Ghz
G31 Asrock Motherboard with Intel chipset
512 mb RAM
80gb HDD

[Raine]

I was also facing similar type of issue i try to delete the following folders by going to the location.

1. Click on Start.
2. Type the following in the run Option.
   
3. • C:/users/%USERNAME%/contacts/%YOUREMAIL%
   • C:/users/%USERNAME%/appdata/local/Microsoft/Messenger/%YOUREMAIL%
   
   
4. Restart your PC.

[ALGARVENESS]

This is the reply I received from Windows Support that actually worked!!!!

I understand that you are getting 0x80070643 while trying to install Windows Live Products.

This issue can occur if one of the previous installations places your computer in a reboot pending state.

To resolve this issue, please follow the steps below.

Tips before starting:

Visit http://download.live.com and download the latest Messenger Programme Windows Live 2009 and save to Desktop for your ease.

Download and install the Windows Installer CleanUp Utility from this site: http://support.microsoft.com/kb/290301 and also save to Desktop.

Solving Steps:

1. The first step is to use the Windows Installer Cleanup Utility Programme that you recently downloaded above.
   
2. Start the Programme which can be found by Clicking Start, click All Programs and then click on Windows Install Clean Up (Do not click on the Windows Installer CleanUp Utility Install button again as this only re-installs the programme and does not carry out the search).
   
3. On the list of Installed Products, select all instances that have (All Users) Windows Live on it. To make sure that you are removing the right programs, click on one item at a time then click on the Remove button until all entries with (All Users) Windows Live are deleted from the list (you may have 8 Products or more listed). Do not delete anything else!
   
4. Click "Exit."
   
5. Restart your computer to make sure that all changes made will take effect.
   
6. After restarting the computer Install the latest version of the Windows Live 2009 Programme that you recently downloaded.

This has resolved the issue for my numerous errors when trying to load the new Windows Live 2009 Programme and is not however guaranteed. I hope this helps you, regards Ness.