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  #1  
Old 20-02-2009
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Join Date: Dec 2005
Posts: 134
cannot open default e-mail folders in outlook 2007

When we tried to open Outlook 2007, entered the user name and password, which we know works, we got the following error.
"Cannot Open your default email folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your offline folders." This happened with two different accounts at two different desks. The only thing that is different between their network and ours is they are part of a domain.
Please help. Thank you
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  #2  
Old 20-02-2009
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Join Date: Dec 2007
Posts: 1,592
Re: cannot open default e-mail folders in outlook 2007

http://support.microsoft.com/kb/304040
http://www.microsoft.com/windowsxp/u...sscontrol.mspx

What exactly does the ACL for the file and the folders above show? What permissions do you have for the file (including the advanced settings)? what permissions are unchecked?
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  #3  
Old 20-02-2009
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Join Date: Oct 2004
Posts: 1,342
Re: cannot open default e-mail folders in outlook 2007

Try Control Panel (Classic View) Mail Icon, configure the correct type of
Connection add the accounts & data File, then test accounts
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  #4  
Old 20-02-2009
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Join Date: Jan 2006
Posts: 4,215
Re: cannot open default e-mail folders in outlook 2007

Your default emai folder is your PST file and is usually located in the following path (change my name for yours)

C:\Documents and Settings\ididmyc600\Local Settings\Application Data\Microsoft\Outlook.

Its possible that you dont have the rights to the folder or the drive.or similar.
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