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Thread: Error opening .msg files in Outlook 2003

  1. #1
    Join Date
    Jan 2009

    Error opening .msg files in Outlook 2003

    In Outlook 2003 i am trying to open some saved .msg files .as I double click on file Outlook shows me the message "The messaging interface has returned an unknown error. If the problem persists, restart Outlook" (restarting does nothing). If Outlook is closed, I get the message "Unable to start Outlook."
    can any boady help to find out what is wrong ? thank you .

  2. #2
    Join Date
    Dec 2008

    Re: Error opening .msg files in Outlook 2003

    Use OutlookTools ithink that can help you Still not easy enough or just don’t want to go in the Registry to find the folder location try

    OutlookTools offers besides locating, opening and cleaning up the SecureTempFolder also quite a lot of additional features to troubleshoot and tweak Outlook.

  3. #3
    Join Date
    Apr 2008

    Re: Error opening .msg files in Outlook 2003

    try this steps
    Step 1: Locate the folder

    The folder location is stored in the registry in the following key;
    Outlook 97 HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\Security
    Outlook 98 HKEY_CURRENT_USER\Software\Microsoft\Office\8.5\Outlook\Security
    Outlook 2000 HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Security
    Outlook 2002/XP HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Security
    Outlook 2003 HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security
    Outlook 2007 HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Security
    Step 2: Get to the folder

    1. Open the OutlookSecureTempFolder registry key from the location provided in Step 1.
    2. Copy the path from the key.
    3. Open Explorer
    4. Paste the address in the Address Bar and press Enter

  4. #4
    Join Date
    Apr 2008

    Re: Error opening .msg files in Outlook 2003

    1. Install Google Desktop version 5.5.0709.30344-en-pb
    2. Start Outlook
    3. Try to open .msg file stored on hard disk OR open email as attached
    to an email (embedded email) and nothing happens, file is not opened.

    1. I have Outlook 2003 (11.8118.8132) SP2
    2. I noticed the problem ever since I upgraded to this version,
    approximately 1 week ago. It worked fine with older version (not
    known). I uninstalled Google Desktop and verified that Outlook works
    correctly, msg file opens. I re-installed Google Desktop version
    5.5.0709.30344-en-pb and problem is back.

  5. #5
    Join Date
    Dec 2008

    Re: Error opening .msg files in Outlook 2003

    hi you can try this
    The follow these steps:
    1. On the Tools menu, click Options.
    2. On the Other tab, click Advanced Options.
    3. In the Advanced Options window, click Custom Forms.
    4. In the Custom Forms window, click Manage Forms.
    5. In the Forms Manager window, remove all of the forms from the Personal Forms list.
    6. Click Clear Cache in the Forms Manager window.
    7. Click Close.

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