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Thread: Problem with healing in AVG Antivirus software

  1. #1
    Join Date
    May 2008
    Posts
    68

    Problem with healing in AVG Antivirus software

    hi there...........
    i have been using AVG V.8.0 since i got back from AIT and its been detecting this Adware and unable to heal it ever since, can anyone direct me on how to remove this spyware/adware... ty and btw i used Spybot S&D and it wasn't able to detect it at all, search the internet and i cant find anything useful or be able to direct me on how to remove it.

    please provide some reviews:

  2. #2
    Join Date
    Apr 2008
    Posts
    4,642

    Re: Problem with healing in AVG Antivirus software

    follow the below provided steps carefully:

    Install ewido anti-malware

    When installing, under Additional Options uncheck Install background guard otion and also Install scan via context menu.

    Try to Launch ewido, there should be an icon on your desktop double-click on that particular icon.

    The program will run on the main screen.

    You will need to update ewido as per the the latest updated files available.

    Click on the update option on the left side of the main screen.

    Click to Start Update.

    The update will get started and a progress bar will appear on the updates being installed.

    You may have problems with the update option, you can also use the default product link to manually update ewido.

    http://www.ewido.net/en/download/updates/

    As you install updates, perform the below provided steps:

    Click on the scan option.

    Click on the option Complete System Scan and the entire system scan will begin.

    As the scan is in progress, you get a prompting message for cleaning files,

    Then click on OK.

    It will asks you whether you want to clean the files, add a check in the lower left corner that says Perform action on all infections then choose clean option and click the option OK.

    Once the scan get's complete, there will be a button on the bottom of the screen named Save report which helps you to save the entire data report of the scan you performed on the entire system.

    Save the report .txt file to your desktop.

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